I think the current messages are quite good and clear, the ones I've seen get better each year. I don't find the messaging alarmist or misleading. But perhaps subtle cues can change how they are perceived.
[I also don't usually get this feedback from people outside our community (last: in 2012), so it might just be random walks through feedback space.] On Wed, Dec 18, 2019 at 7:30 PM Michel Vuijlsteke <wikipe...@zog.org> wrote: > This discussion comes back every year. Every year we get the same > reassurance that it's being looked into, that we'll try to do better, that > things have been tested, etc. > > The reality of the matter is that the alarmist and misleading stuff > *works*. And that it's most probably not going anywhere. Just like last > year and the year before. > > > On Wed, 18 Dec 2019, 22:58 Samuel Klein, <meta...@gmail.com> wrote: > > > I've heard this asked this by 3-4 people recently > > * A family member (checking in to make sure things were ok) > > * A local grantmaker (who likewise has supported WP at least once before) > > * A couple undergrads (on phones, asking eachother what to do if WP went > > down during finals) > > > > All worried either that there had bee some sudden change, or that > knowledge > > or access would be lost in the near future. Perhaps there's a way to > reach > > the same people while highlighting our commitment to persistent access to > > knowledge across time. And maybe a way to measure interpretation or > > reaction to a banner in addition to its conversion rate. [Some banners > are > > so delightful that they are a welcome improvement to a page without; and > > I've occasionally thought we should run some of those, w/ low > probability, > > continuously year-round.] > > > > Wikilove, > > SJ > > > > On Wed, Dec 18, 2019 at 4:38 PM Fæ <fae...@gmail.com> wrote: > > > > > Sadly I had a similar experience only this weekend. > > > > > > We were enjoying a going away lunch with friends who are out of the > > > country over Christmas, when one of them asked about Wikipedia's > > > problems, knowing that I often volunteer time to it. He claimed that > > > the site was spamming screen-sized pop-up banners trying to raise > > > money because they were going bust. I had to advise him how wealthy > > > the Foundation was, with hundreds of staff and extra cash in an > > > endowment fund. > > > > > > Isn't it about time that the Wikimedia Foundation came to terms that > > > /plenty/ of money is made through sensible fundraising, without every > > > year embarrassing the whole Wikimedia Community by promoting the > > > impression that Wikipedia is about to close down if the public don't > > > give them enough money to keep their servers powered up over > > > Christmas? Making 10% more money every year is growth for the sake of > > > it unless we can understand in an accountable and transparent way > > > where that extra 10% is needed; preferably right there in the > > > fundraising banner so folks don't get the impression that Wikipedia is > > > about to vanish. > > > > > > Thanks, > > > Fae > > > > > > On Wed, 18 Dec 2019 at 20:34, Jacob Jose <jacob.j...@gmail.com> wrote: > > > > > > > > I also felt like how Benjamin's dad did.. If one is viewing using > the > > > > mobile app, the red banners fill the entire screen and one has to > > scroll > > > > down to get to the content. I think the fund solicitation ads need to > > be > > > > much less loud than it's now.. > > > > > > > > Background: I have been an active Wiki contributor for over 10 years > > now. > > > > > > > > On Wed, Dec 18, 2019 at 2:27 PM Benjamin Ikuta < > > benjaminik...@gmail.com> > > > > wrote: > > > > > > > > > > > > > > > > > > > My dad recently said to me: > > > > > > > > > > "I was solitated by them after looking something up. I thought it > > > strange > > > > > the way they were pleading for donations. They made it sound like > > they > > > > > might be shutting down if we the general public didn't donate." > > > > > > > > > > Has there been any research into how common it is for readers to > get > > > the > > > > > wrong impression from the marketing messaging? > > > > > > > > > > I've heard of this sort of thing happening before, and I think it's > > > highly > > > > > antithetical to our values to be deceptive. > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > _______________________________________________ > > > > > Wikimedia-l mailing list, guidelines at: > > > > > https://meta.wikimedia.org/wiki/Mailing_lists/Guidelines and > > > > > https://meta.wikimedia.org/wiki/Wikimedia-l > > > > > New messages to: Wikimedia-l@lists.wikimedia.org > > > > > Unsubscribe: > > https://lists.wikimedia.org/mailman/listinfo/wikimedia-l, > > > > > <mailto:wikimedia-l-requ...@lists.wikimedia.org > ?subject=unsubscribe> > > > > _______________________________________________ > > > > Wikimedia-l mailing list, guidelines at: > > > https://meta.wikimedia.org/wiki/Mailing_lists/Guidelines and > > > https://meta.wikimedia.org/wiki/Wikimedia-l > > > > New messages to: Wikimedia-l@lists.wikimedia.org > > > > Unsubscribe: > https://lists.wikimedia.org/mailman/listinfo/wikimedia-l, > > > <mailto:wikimedia-l-requ...@lists.wikimedia.org?subject=unsubscribe> > > > > > > -- > > > fae...@gmail.com https://commons.wikimedia.org/wiki/User:Fae > > > > > > Personal and confidential, please do not circulate or re-quote. > > > > > > _______________________________________________ > > > Wikimedia-l mailing list, guidelines at: > > > https://meta.wikimedia.org/wiki/Mailing_lists/Guidelines and > > > https://meta.wikimedia.org/wiki/Wikimedia-l > > > New messages to: Wikimedia-l@lists.wikimedia.org > > > Unsubscribe: https://lists.wikimedia.org/mailman/listinfo/wikimedia-l, > > > <mailto:wikimedia-l-requ...@lists.wikimedia.org?subject=unsubscribe> > > > > > > > > -- > > Samuel Klein @metasj w:user:sj +1 617 529 > 4266 > > _______________________________________________ > > Wikimedia-l mailing list, guidelines at: > > https://meta.wikimedia.org/wiki/Mailing_lists/Guidelines and > > https://meta.wikimedia.org/wiki/Wikimedia-l > > New messages to: Wikimedia-l@lists.wikimedia.org > > Unsubscribe: https://lists.wikimedia.org/mailman/listinfo/wikimedia-l, > > <mailto:wikimedia-l-requ...@lists.wikimedia.org?subject=unsubscribe> > _______________________________________________ > Wikimedia-l mailing list, guidelines at: > https://meta.wikimedia.org/wiki/Mailing_lists/Guidelines and > https://meta.wikimedia.org/wiki/Wikimedia-l > New messages to: Wikimedia-l@lists.wikimedia.org > Unsubscribe: https://lists.wikimedia.org/mailman/listinfo/wikimedia-l, > <mailto:wikimedia-l-requ...@lists.wikimedia.org?subject=unsubscribe> -- Samuel Klein @metasj w:user:sj +1 617 529 4266 _______________________________________________ Wikimedia-l mailing list, guidelines at: https://meta.wikimedia.org/wiki/Mailing_lists/Guidelines and https://meta.wikimedia.org/wiki/Wikimedia-l New messages to: Wikimedia-l@lists.wikimedia.org Unsubscribe: https://lists.wikimedia.org/mailman/listinfo/wikimedia-l, <mailto:wikimedia-l-requ...@lists.wikimedia.org?subject=unsubscribe>
