Hi Lauren,

Thanks for attending the Future Audiences community call this week, and 
apologies that we ran out of time before I was able to answer your question 
about the ChatGPT plugin next steps – answering now :)

You wrote:
“As for the Foundation’s ChatGPT plugin, I’m afraid I find it mostly unusable 
because it ignores everything after the first dozen paragraphs of all articles. 
That was listed as needing 3-4 days to fix on 
https://phabricator.wikimedia.org/T343932 a month ago. Do you know whether 
there are any plans to go ahead with that fix?”

First: thank you for enabling the plugin and trying it out! We've just added a 
link to a survey that we're hoping will give us more feedback on whether/how 
the current plugin is meeting user needs. If you haven't already done so, I'd 
appreciate if you could take a few minutes to fill it out (you should see it in 
the footer of the plugin response). 

On your specific point about the 12-paragraph cutoff: yes, we recognize that 
this may lead to the plugin not finding relevant information in some cases 
(though from our qualitative coding of about 300 query responses in 6 
languages, the plugin was able to return relevant information about 84% of the 
time[1]). However, as I tried to stress in my blog post,[2] this plugin is 
intended to be a quick experiment and not a fully-featured, permanently 
maintained product. We're tracking many possible optimizations, such as changes 
to the 12-paragraph cutoff, showing references, improving output quality, etc. 
But in order to go deep on optimization, we first need to get compelling 
evidence that we *should* invest in a product like this, on an external 
platform that we don't manage, longterm – because making that investment would 
require getting more resources (i.e., an actual feature development team, not 
just part-time R&D), which would be a nontrivial change to our annual plan. As 
the WMF staffer who would be making the case for that investment internally and 
to the community: I think while there are definitely more things we can use the 
plugin to learn, and it's always possible that usage of ChatGPT and the plugin 
may take off wildly, I don't personally feel comfortable making that 
recommendation at this moment. (All that said, we may be able to get some more 
ad hoc R&D resources to make some optimization tweaks as we try to learn more – 
that's what I'm currently aiming for, so stay tuned!)

Please let me know if you have more questions or want to talk about plugin 
specifics, on-list, via email, or onwiki (the project is on Meta here: 
https://meta.wikimedia.org/wiki/Talk:Future_Audiences)!

Best,
Maryana

1. 
https://meta.wikimedia.org/wiki/Future_Audiences/Experiments:_conversational/generative_AI#Preliminary_results
  
2. 
https://diff.wikimedia.org/2023/07/13/exploring-paths-for-the-future-of-free-knowledge-new-wikipedia-chatgpt-plugin-leveraging-rich-media-social-apps-and-other-experiments/
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