We have kept a log of active volunteers in the office for the last two years at least. This has allowed us to report a gradual increase to a point that we now can identify 107 people who participate in WMUK activiites.
We have never claimed that it is more than a rough guide but it has done its job (and other chapters have complimented us on it) and been able to allay the anxieties that the chapter's volunteer base was shrinking . But it has real weaknesses. It is not accurate enough. We miss people who are active and forget to take off people who have, for instance, left the country. Apart from the issue of keeping it up to date and accurate it has two major weaknesses as a measuring tool. a. The definition of an 'active' volunteer is quite broad and ranges from someone who does one thing a year to someone who does very many. b. The 'thing' that they do is not recorded anywhere and again is very broad e.g. Trained Trainer, office admin support, press spokesperson, delivering a lecture, event organiser etc etc. Hence in our new planning we have changed to measuring the actual units of activity and the type of unit. This way, through our CiviCRM database we have been able to identify realistic targets as to what we want to achieve. In 2014-15 this will be based on a best guess from the previous year but we hope that we will create a good baseline upon which future targets can be more SMARTLy based. On 9 April 2014 15:09, Fæ <fae...@gmail.com> wrote: > Is there a place where I can find the monthly trend for the number of > leading (or active) volunteers? As a KPI agreed with the board of > trustees, this is required to be reported at least quarterly, however > for this measurement, it would make sense to report the trend in the > monthly report so that trustees and members of the charity can judge > if we are approaching the target agreed with the board and celebrate > the progress being made.[3] > > Could someone explain why the operational target for 2014 appeared to > be adjusted from 150 in the FDC bid to a more modest 140 in the > recently published plan? I do not recall this being discussed with the > community, I may have missed it. > > BACKGROUND > > Reporting the number of active volunteers was a positive commitment > the chapter made in the last FDC bid[2] where it was stated that WMUK > was going to increase active volunteers from a reported 101 to 150 (in > 2014). The specific phrasing was "Increase the number of active > volunteers to 150". > > In the Strategy Monitoring Plan for this year[3], it was reported to > the board that in 2013 the number of "leading volunteers" was > estimated at 107 and a new target for 2014 has been set at 140. > > Requests for reports on this number have been made for more than six > months. An upgrade to the CRM database was a reason for delays in > reporting this number in 2013.[1][4] From the monthly reports > available (including the drafts for February, March and April 2014, > this figure does not appear to be being publicly reported.[5] > > Based on recent responses to questions by some trustees, I would like > to clarify that this is not a demand for employees of Wikimedia UK to > work for me, neither is it intended to be an order, sarcasm, trolling, > personal attack or personal criticism; it is an open question. Other > volunteers and members are interested in seeing this key performance > indicator for the charity as an outcome of the significant investment > of donor's funds in growth and improvement of our valued > volunteer-centric programmes and staffing, and will have an idea of > where to find this number if it has been reported on-wiki, so indeed > this may need no employee time to answer. > > Links > 1. Feb 2014 - > https://wikimedia.org.uk/wiki/Engine_room/2014#Community_consultation_-_Financial_and_Expenses_procedures > 2. > https://meta.wikimedia.org/wiki/FDC_portal/Proposals/2013-2014_round1/WMUK/Proposal_form#Programme_1 > 3. > https://wikimedia.org.uk/w/index.php?title=Strategy_monitoring_plan&oldid=55387 > 4. > https://wikimedia.org.uk/w/index.php?title=Volunteers/numbers&oldid=55418 > 5. https://wikimedia.org.uk/wiki/Reports > > Fae > -- > fae...@gmail.com https://commons.wikimedia.org/wiki/User:Fae > > _______________________________________________ > Wikimedia UK mailing list > wikimediau...@wikimedia.org > http://mail.wikimedia.org/mailman/listinfo/wikimediauk-l > WMUK: https://wikimedia.org.uk -- *Jon Davies - Chief Executive Wikimedia UK*. Mobile (0044) 7803 505 169 tweet @jonatreesdavies Wikimedia UK is a Company Limited by Guarantee registered in England and Wales, Registered No. 6741827. Registered Charity No.1144513. Registered Office 4th Floor, Development House, 56-64 Leonard Street, London EC2A 4LT. United Kingdom. Wikimedia UK is the UK chapter of a global Wikimedia movement. The Wikimedia projects are run by the Wikimedia Foundation (who operate Wikipedia, amongst other projects). Telephone (0044) 207 065 0990. Visit http://www.wikimedia.org.uk/ and @wikimediauk
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