Thanks Chad and Andre for your responses. I am new to the community and did not know that RESOLVED bugs were considered CLOSED. Thanks for the update.
Al Snow > Date: Thu, 16 Aug 2012 14:01:33 -0400 > From: innocentkil...@gmail.com > To: wikitech-l@lists.wikimedia.org > Subject: Re: [Wikitech-l] organize a bug triage > > Triaging already closed bugs seems like a huge waste of time when there's > so many open bugs that need love. > > -Chad > On Aug 16, 2012 1:53 PM, "Andre Klapper" <andre_klap...@gmx.net> wrote: > > > Hi Al, > > > > [Expectations, workflows and manpower among FOSS projects differ so > > please take my comments with a grain of salt as I don't follow the > > Wikimedia project that closely.] > > > > On Thu, 2012-08-16 at 13:31 -0400, Al Snow wrote: > > > > > c. Accept non-fix resolution > > > > > * Accepting all non-fixed resolution. > > > > > * STATUS is RESOLVED; RESOLUTION is not "FIXED" (I count at least 5 > > non-"FIXED" RESOLUTION values) > > > > > > > Sorry but I don't know what you mean by "accepting" here. :/ > > > When I look at the non-"FIXED" RESOLUTIONs that I know about (INVALID, > > > WONTFIX, LATER, DUPLICATE, and WORKSFORME), the next step is to REOPEN > > > it or accept the resolution and change status to VERIFIED. > > > > ...or to just leave a report as it is? :) > > > > REOPENing normally happens if the reporter, developer or another party > > interested in fixing the issue realizes that a committed fix did not fix > > the issue, or to signal disagreement. I'm not convinced if triagers can > > help here to save any of those persons some time. > > > > Also I don't really see who it helps to verify RESOLVED DUPLICATE. > > Personally I rather consider it a waste of time (anybody is free to > > disagree of course) as efforts are better spent on general triaging like > > identifying duplicates etc. which seems to be a bigger help for users > > and developers. > > > > For the other four options I normally leave it to the reporter. For > > example verifying a WONTFIX (=stating for a second time that the request > > will not receive a fix) might make a reporter feel less acknowledged for > > spending time on reporting a bug or request. > > > > andre > > > > PS: For anybody _really_ interested in discussing the use of the > > VERIFIED status in Bugzilla I recommend a recent thread on the Mozilla > > dev-platform/dev-quality mailing lists at > > > > https://groups.google.com/forum/?fromgroups#!topic/mozilla.dev.platform/gn9SC8wQ4sA[1-25] > > > > -- > > Andre Klapper (maemo.org bugmaster & GNOME Bugsquad) > > http://blogs.gnome.org/aklapper/ _______________________________________________ Wikitech-l mailing list Wikitech-l@lists.wikimedia.org https://lists.wikimedia.org/mailman/listinfo/wikitech-l
