How’d we do in our strive for operational excellence last month? Read on to find out!
Or read on Phabricator at https://phabricator.wikimedia.org/phame/post/view/213/ 📈 Incidents 2 documented incidents in October. [1] Historically, that's just below the median of 3 for this time of year. [3] Learn about recent incidents at Incident documentation <https://wikitech.wikimedia.org/wiki/Incident_documentation> on Wikitech, or Preventive measures <https://phabricator.wikimedia.org/project/view/4758/> in Phabricator. ------- 📊 Trends Figure 1, Figure 2: Unresolved error reports stacked by month. <https://phabricator.wikimedia.org/phame/post/view/213/production_excellence_25_october_2020/#trends> Month-over-month plots based on spreadsheet data. [5] ------- 📖 Outstanding errors Take a look at the workboard and look for tasks that could use your help. → https://phabricator.wikimedia.org/tag/wikimedia-production-error/ Summary over recent months: - ⚠️ July 2019 (3 of 18 tasks): One task closed. - ⚠️ August 2019 (1 of 14 tasks): *no change*. - ⚠️ September 2019 (3 of 12 tasks): *no change*. - ⚠️ October 2019 (5 of 12 tasks): One task closed. - ⚠️ November 2019 (1 of 5 tasks): Two tasks closed. - December (3 of 9 tasks left), *no change*. - January 2020 (4 of 7 tasks left), *no change*. - February (2 of 7 tasks left), *no change*. - March (2 of 2 tasks left), *no change*. - April (9 of 14 tasks left): One task closed. - May (7 of 14 tasks left): *no change*. - June (7 of 14 tasks left): *no change*. - July 2020 (9 of 24 new tasks <https://phabricator.wikimedia.org/maniphest/query/s__D8Kd0xuQH/#R>): One task closed. - August 2020 (26 of 53 new tasks <https://phabricator.wikimedia.org/maniphest/query/hu1yhWu4sXkP/#R>): Five tasks closed. - September 2020 (15 of 33 new tasks <https://phabricator.wikimedia.org/maniphest/query/CGFQViLShnOY/#R>): Two tasks closed. - *October 2020*: 45 of 69 new tasks <https://phabricator.wikimedia.org/maniphest/query/MYnnBybPTYpd/#R> survived the month of October and remain open today. Recent tally 110 as of Excellence #24 <https://phabricator.wikimedia.org/phame/post/view/205/production_excellence_24_september_2020/> (23rd Oct). -13 closed of the 110 recent tasks. +45 survived October 2020. 142 as of today, 23rd Nov. For the on-going month of November, there are 25 new tasks <https://phabricator.wikimedia.org/maniphest/query/CkC_VqQq5VC0/#R> so far. ------- 🎉 Thanks! Thank you to everyone else who helped by reporting, investigating, or resolving problems in Wikimedia production. Thanks! Until next time, – Timo Tijhof ------- Footnotes: [1] Incident documentation 2020, Wikitech <https://wikitech.wikimedia.org/wiki/Incident_documentation#2019> [2] Open tasks in Wikimedia-prod-error, Phabricator <https://phabricator.wikimedia.org/maniphest/query/Fw3RdXt1Sdxp/#R> [3] Wikimedia incident stats by Krinkle, CodePen <https://codepen.io/Krinkle/full/wbYMZK> [4] Month-over-month, Production Excellence (spreadsheet) <https://docs.google.com/spreadsheets/d/1tRCh8aB0UYyLlhftvcHvhWH4-e7cF5V01XvRObTVgUI/edit?usp=sharing>
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