Hello, On Sun, 26 Apr 2026 at 21:11, a smart kitten via Wikitech-l < [email protected]> wrote:
> Hey all, > > Just a question -- do folks know if incident reports are still being > completed & published on Wikitech (such that they're listed at [0])? > > I just thought to ask given that - for me - the Phabricator search results > at [1] list 9 tasks created since the start of this year that are tagged > with `#Wikimedia-Incident` (& some folks with an NDA may be able to see > more tasks than that), but the Wikitech page at [0] currently only lists > there as having been one incident that's occurred since the start of this > year [2]. > The short answer is no, they are not being published regularly any more - there have been a few shifts in incident response that we need to document and align our processes on. There are a few factors at work here: * One of the main aspects is that the majority of infrastructure-related incidents that we’ve been dealing with over the last few months have been of a sensitive nature. As per WP:DNFTT <https://en.wikipedia.org/wiki/Wikipedia:Deny_recognition> and our policies around sensitive information, we don’t publish information on our response to these outages even if some of the action items are fine to be public. * Another factor is the need to scale our incident tracking process. We now coordinate all incidents using Corto <https://wikitech.wikimedia.org/wiki/Corto>, which creates Phabricator tickets automatically - defaulting to closed. * The last factor is our incident review process. To account for the diversity of incidents and involvement of many teams, we have moved to a less rigid process where the filling out of the wikitech document and the scorecard etc don’t feature. This is the main reason for the lack of updates to the incident status page. The process of filling out the wikitech incident reports has been a fairly arduous process of copying information out of Phabricator tasks and Google docs which duplicates effort. For the time being, given the more concerted use of Phabricator tasks in the era of Corto, we will try to update and publish Phabricator tickets wherever possible. When an incident is being closed out by the incident coordinator, they will transfer relevant information from the Google doc (if needed) and open up the task if it is suitable to do so in order to provide context on our outages and any interesting technical lessons learned. We’ll also work towards formalising a process to replace the existing process officially. Cheers, Hugh
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