Hi Steve,

On Saturday 09 April 2005 9:55 pm, you wrote:
> Thanks. I bought all the parts and assembled them myself. Bought
> from Newegg.com.

This is what I had assumed you had done.

> Unfortunately, of all the parts I bought, the motherboard and the
> processor have to be serviced by the manufacturer according to the
> Newegg.com website and also a phone call to them to confirm. As a
> result, the motherboard manufacturer (Gigabyte) is the one I am
> dealing with and they are the one with the long delay to repair or
> replace the board.

This is one of the reasons that I suggest, to most, that you don't buy 
from an on-line store.  Unless you are quite experienced with 
building and servicing kit.

The online store escapes the liability by passing the unsuspecting 
customer/consumer back to the manufacturer,  who basically don't want 
to know once they have passed the goods on to distribution.

> Based on your email, I have received an RMA authorization and I am
> sending in the motherboard and not the processor. Hopefully, when I
> get it back, I'll pop in the processor, memory and the rest of the
> stuff and it will work!

I would think so.  But I would also go through a logical testing 
routine to ensure that all the bits are functional.

> So you think that because the processor got hot, it is OK?

Probably !!

In general there are only two conditions.  If the CPU starts to get 
warm then its doing something,  if cold then its not.

The problem is that, you could have a CPU that is getting steaming hot 
very rapidly because it has died and not been able to turn off its 
power supply.  This power supply is on the motherboard.  It is 
controlled by the CPU.

If you want to be really sure, then ask intel if they will accept the 
CPU back for testing,  replacing it if its faulty.  They don't like 
doing this but they will if you are nice about it.

WARNING:  You need to be aware that you cannot replace the old 
heatsink without also replacing the thermal compound.  The mating 
surfaces must be scrupulously clean before applying new stuff.  
Grease from your skin 'will' lead to the destruction of the CPU !!


> Steve
>
> ----- Original Message -----
<-- Snipped -->

-- 
Best Regards:
                Derrick.
                Pontefract Linux Users Group.

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