Hello Chris,
On Saturday 23 April 2005 6:43 pm , you wrote:
> hi chuck - i had a customer's asus p2L97 mb go bad still under
> warranty, but the company i had purchased from as part of a bare
> bones system had gone under. i contacted asus, and after a great
> deal of miscommunication i was told that for fifty bucks they would
> take over the warranty. i had posted my dissatisfaction with asus
> on this list, and someone who worked in the same state, kansas,
> read my tale of woe and offered to fix the board for nine bucks. i
> sent it to them, they flashed the bios, and the board has been
> working ever since. i stopped buying asus that day.
This only serves to empathise a comment I made earlier, "the
manufacturer does not want to know once a product has been sent out
to distribution" !!
Also a lot of distributors buy "off warranty" this is where they get
the goods a lot cheaper, because the distributer handles the warranty
and the manufacturer has no liability to them. You also find that
often the product has a different part number, and if the
distributer is big enough a totally different brand name !!
PC Chips, is just one of a number, that specialises in this kind of
deal.
Best Regards:
Derrick.
Pontefract Linux Users Group.
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