At 09:49 PM 8/17/2005, steven typed:
My friend has a 3 month old toshiba laptop running windows xp home sp2.
What do you do beat the bushes for these friends? ;-)
He runs Norton anti virus and it finds usually 6 or more infections. He
runs spyguard or something like it , and it finds 2 or 3. One of which is
"abetterinternet". It appears to be adware according to what I have read.
He also has a "drsnsrch hijacker " apparently running in memory, or at
least it is attempting to run.
My question is how can I help him to permanently remove these infections,
and tell him how to avoid them in the future.
He is running both Nortons firewall and windows firewall.
Have them boot up into Safe Mode & run the AV & spyware apps again. When
was the last time they updated the AV?
----------+----------
Wayne D. Johnson
Ashland, OH, USA 44805
<http://www.wavijo.com>
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