Hi Jim,

I suggested the debug version. He has to make an adjustment to the compiler to compile a debug version. The debug version of any application contains several error checking conditions and generates a log file and a trace of what functions execute when a task was carried out. This enables a developer to track down where an error is taking place.

Pranav
on Wednesday 11/2/2005 09:30 AM, Jim Dykes said:
When I opened the message, I found that Kylde had written:

> I'm with Carl on this 1, if the guy *refuses* to help you anymore, and > you've PAID, he's failed, give him bad publicity and demand a refund

Actually, over the years he has been 99% better than any tech
support anywhere!

He is at a loss to explain it or track it down, even after threatening
his live <smile>.

Someone suggested a debug version of the application.  I hit him
with that suggestion but haven't heard back just yet.  Maybe he's
out catching  "de bugs" for it <smile>.

I had my system down to ZERO applications running (except the
ones that MUST run the system), and had ended ALL processes
that I could end and keep afloat, the sucker still didn't connect.

Under those circumstances, I do believe that a developer should
know enough about his program to pinpoint the problem............at
least within a couple miles <smile>.

I did send him two of my files which he used on his copy to run it.
It worked.  Weird!

He suggested re-installing Windows.  I just ain't ready for that
action.  I don't want the application bad enough to go through all
that!  Otherwise, I'd just update my 3-year old computer!!

Regards,

Jim

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Pranav

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