Hi all,
Thought some of you would appreciate the
following series of events that resulted in my MB
replacement and successful re-activation of Win Xp SP2 with no re-install.
Roy Myers
********************************************
June 22-2006
Installed replacement Motherboard
Previous motherboard: Abit NF7-S -was going
south. Keyboard and Mouse connections stopped
working some time ago switched to USB
connections. Lately, experienced several freezes
of mouse for no apparent reason.
New MB Gigabyte GA-K8NSC-939 Nforce3 250GB Chipset
(Had to replace CPU with Athlon 64 3200+ Socket 939 Venice Core -90nm)
Had called Microsoft Support to ensure that
replacement of Board would not mean a reinstall
of Win XP Pro. They concurred and said that a
phone call was all that would be necessary.
Booted up PC, which defaulted to the DVD/CD
notwithstanding I had set the boot order in the
BIOS to start the HD first. Used newly XP CD
created with slipstreamed SP2. Got non-system disk message.
Rebooted with original Win XP Pro CD which asked
eventually asked if I wanted to install the
original Windows XP software. I said no, and I
believe there was a check box there to
upgrade. Upon doing so I got Windows screen
telling me to call MS-Support (with phone numbers
for each country) which I did. The lady asked me
to read out the series of 8 groups of numbers on
the message window which did not show on my
screen under Step 3 apparently because my Windows
XP Pro was an OEM version. She transferred me to
another department who informed me that since it
was OEM Windows XP version, I would have to set
up a conference call between them, my component /
Win XP Pro supplier and MS Support in order to
get a new install Key. (So much for the no
problem promises when I first spoke with MS Support).
Got fed up hung up when next higher tier of
support would not answer my call and
rebooted. Went to BIOS settings and found that
my HDD0 had disappeared. Only the CD drive was listed.
I re-set BIOS to recognize the hard drive and to again boot from that first.
PC booted and it almost got to my normal desktop
but got the same windows activation screen as
before, with the one exception that this time I
did get the 8 series of numbers in Step 3.
Again called the listed MS Support number and
this time got an automated voice asking me if I
wanted to reactive Win XP Pro using this series
of 8 sets of numbers, to which I responded
yes. I then read out the series to the
computerized voice, and got a pleasant
ding-a-dee-ding sound after each series I
read. When the complete set was read, the voice
said to enter the following replacement 8 sets of
numbers in the boxes on the screen. They
requested confirmation after each of the 8
entries. Following this procedure, the
re-activation was confirmed and everything worked
fine. (Well I did have to go to Gigabyte to get
a Driver for the on-board Ethernet Controller,
but that was not a Windows problem).
I later had to re-register Office 2003, which went without a problem.
All systems now working fine. FYI
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