On Thu, May 31, 2007 at 10:04:00AM -0500, Tom Spear wrote: > On 5/31/07, Ben Hodgetts <[EMAIL PROTECTED]> wrote: > >Can someone explain to me the point of closing bugs please? If it's > >resolved one way or another then surely that's enough? Just seems like a > >waste of effort to be honest. > > Well, I can tell you this about it, it's supposed to work like this: > > - User reports bug > - Developer looks into bug, and eventually fixes it, at which point he > marks it resolved, and asks user to verify > - User says yes it is resolved and marks it verified, or says no it is > not, at which point developer reopens bug, and the process repeats > - Once marked verified, developer then goes back and closes bug. > > It hardly ever works that way, unfortunately, but I prefer to see a > bunch of closed bugs than ones that are sitting marked resolved as > invalid, or resolved as works for me, etc, since invalid isnt really > "resolved", and neither is works for me.. Thats why I go thru and > close the bugs that are just left resolved for more than a month or 2.
Well, but in theory they could sit at resolved until the end of time ;) But keep it up, people can just delete those RESOLVED->CLOSED transition mails. Ciao, Marcus