Chris Morgan wrote:
On 8/2/07, Kuba Ober <[EMAIL PROTECTED]> wrote:
On Wednesday 01 August 2007, Vitaliy Margolen wrote:
Whit Blauvelt wrote:
Hi,

Is there a formal process for reviewing an arguably incompetent bugzilla
staffer? Obviously it wouldn't be to submit their name as a bug. But is
there any defined administrative layer that concerns itself with people
on that level who are dragging on the project?

I looked around a bit for information on this. Sorry if it's posted
somewhere and I missed it.

Thanks,
Whit
To spare everyone time and to skip directly to an entertainment see bug
9147: http://bugs.winehq.org/show_bug.cgi?id=9147
I agree with Whit. Most of your writing in that bug report would be in line
with lack of sleep or prolonged fatigue, or some other factor that causes you
to be compartmentalized in your own verions of things and completely ignore
the real issue at hand.

Similar behavioral pattern that happened on China Airlines Flight 006. The
resemblance is striking: the pilots completely unaware of what the real
problem is, and were dealing with non-issues (rather than fluing the plane).
Similar thing here: the user tells you one thing (the real issue), your
situational awareness is as if something entirely different has been taking
place (dupes, etc). Interesting.

http://en.wikipedia.org/wiki/China_Airlines_Flight_006

http://www.rvs.uni-bielefeld.de/publications/Incidents/DOCS/ComAndRep/ChinaAir/AAR8603.html

http://catless.ncl.ac.uk/Risks/3.79.html

[...] the captain had become so preoccupied with the dwindling
airspeed that he failed to note that the autopilot, which relied on ailerons
only, not the rudder, to maintain heading, was using the maximum left control-
wheel deflection available to it to overcome the thrust asymmetry due to the
hung outboard engine. When the right wing nevertheless began to drop, ...
the captain didn't notice the bank on the attitude indicator ... . When he
did notice it, he refused to believe what he saw. At this point, ... the
upset had begun and the captain and first officer were both spatially
disorientated.

You can almost substitute terms from the bugreport for the flying terms
above...


Common thing to happen when you're tired, distracted, etc. So this is nothing
personal, just noticing a pretty common problem. BTDT, one has to learn to
recognize the first signs and take a break (helps me). At least here it won't
kill anyone. Now, if you *are* sleeping well (and long enough), and are not
tired, then IANAD and wouldn't know what to do either...

Cheers, Kuba

I've spent a fair amount of time helping users on irc in #winehq and
this bug report sounds like one of the most common issues, user error
precipitated by a distribution that requires a high level of user
knowledge. The back and forth on the bug is mostly a waste of time
trying to figure out user compile time options, which version of wine
is actually running when multiple versions are installed etc. I can
understand Vitaliy's frustration with this stuff as its easily
avoidable on almost all binary package based distributions.

Maybe we should point gentoo users at the gentoo wiki page we have and
enhance that page with things we've learned from gentoo debugging.

As a Gentoo user, I would have to agree. If a fairly good document is put together a lot of headaches can be avoided. When they are done following the guide then bugzilla staff and others can help them. The advantages of this are twofold. One is that there are fewer headaches from chasing down weird compile time options, etc. The second is that Gentoo is a more advance/complicated distro and some of the users really know their stuff and can be quite useful. By providing good documentation we might encourage those users to participate more. Weed out the bad, keep the good.


Chris

---Alex



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