Hi Paul, > I saw your bug 9765 but I don't even get that far. The install crashes for me > with something that appears to be connected to a driver:
Actually, I see that crash too. I meant to log a bug for it, but never did. Would you mind? (snip) > L"C:\\windows\\System32\\Drivers\\GEARAspiWDM.sys" (native) at 0x460000 > trace:module:process_attach (L"GEARAspiWDM.sys",(nil)) - START > trace:module:MODULE_InitDLL (0x460000 > L"GEARAspiWDM.sys",PROCESS_ATTACH,(nil)) - > CALL > trace:seh:raise_exception code=c0000005 flags=0 addr=0x464010 > trace:seh:raise_exception info[0]=00000001 > trace:seh:raise_exception info[1]=00460038 > trace:seh:raise_exception eax=0046137e ebx=7bc90dc8 ecx=0000001c edx=00460000 > esi=7bc87f5b edi=00460038 That address (0x00460038) is suspect. It looks like part of a Unicode string. Something about how this driver is loaded is buggy, I'm guessing ntoskrnl.exe is a bit too stubby for it yet. Nevertheless, iTunes starts for me after this crash, it just warns about the registry entries needed for CD/DVD drives being missing, and I suspect that's due to this driver not being registered correctly. I just ignore that warning. > As your so busy with iTunes these days, I thought I contact you directly. I don't mind, but I'm actually off it now. I've tried to stay up to date this week, but no guarantees now that I'm back in school. --Juan