On Dec 5, 2006, at 12:18, Jack Vizelter wrote:

Recently, our users have been having issues in connecting to our Meru
Wireless AP's on campus.  These users were using the latest
Intel Pro wireless cards on their laptops.  The fix that Meru support
suggested of disabling the power save mode on the cards does
not work 100% of the time. Upgrading the latest firmware/drivers for the
wireless cards do not work 100% all the time as well.
Plus, certain Mac's are having same problems. With Mac's, we've noticed
that an older firmware has no issues, where a laptop with
the latest is experiencing the disconnect problems.

We saw similar issues, but thought that the workaround provided by Meru had been working. I just was told yesterday that no, a number of people are still having problems. I don't have any good answers for you, since we're just starting to ask some of these questions.



Basically a laptop can connect, it says it's connected with a good signal,
but can't get online.  If one can get online, the
connection is lost in about a minute or so.

There are two things that we've noticed when this had started.

1. The Meru software was upgraded to the latest version recently
2. The Meru switches are almost maxed on the # of AP's allowed per.

We had a handful of Fujitsu & Levono laptops internally within IT that had
connectivity problems prior to the software upgrade on
the Meru controllers and an upgrade of the firmware/drivers resolved the
problem.

We have open tickets with various vendors (Dell, Levono, HP, etc) as well
and aren't getting anywhere with them.

Is anyone else experiencing similar problems with Meru wireless AP's and
connectivity?

Thnx,
-jack

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Jack Vizelter
Help Desk & Audio/Visual Manager
Information Technology
212.327.7573 (Direct)
212.327.8712 (Fax)
mailto:[EMAIL PROTECTED]

The Rockefeller University
1230 York Avenue, Box 175
New York, NY 10021

http://www.rockefeller.edu
http://it.rockefeller.edu
http://itmd.rockefeller.edu
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-----
-debbie
Debbie Fligor, n9dn       Network Engineer, CITES, Univ. of Il
email: [EMAIL PROTECTED]          <http://www.uiuc.edu/ph/www/fligor>
"Every keystroke can be monitored. And the computers never forget."

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