It is true that there is no permanent agent, but users are pretty much trained to go to an open SSID called '--Help' to configure the supplicant when there is a problem like this. That is where we host ExpressConnect and other documentation.
Randy -----Original Message----- From: The EDUCAUSE Wireless Issues Constituent Group Listserv [mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU] On Behalf Of Hanset, Philippe C Sent: Monday, February 14, 2011 1:28 PM To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU Subject: [WIRELESS-LAN] 802.1x and password change policy... All, I have asked this question in the past, but things change, someone out there might have a better answer! We run two 802.1x SSIDs with WPA2 (ut-wpa2 and eduroam). All goes well on these two SSIDs until users are asked to change their password (every 6 months) (would love to get rid of that password change but that's not an option) Iphone and Ipad prompt users for new credentials, no problems there. OSX and Windows, not so seamless. Windows 7 seems to require you to join and fail twice, Mac won't even prompt (the user has to go in settings, network, 802.1x... by that time our helpdesk is involved!) Has anyone found something "smart" to counter this problem? (using native clients, no SecureW2 or Odyssey) It doesn't seem that Xpressconnect (Cloudpath) can address this issue since it doesn't have a permanent agent. Thank you in advance for your answers, Best, Philippe Philippe Hanset Univ. of TN, Knoxville www.eduroamus.org ********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/. ********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/.
