Thanks Jeff. I will open a TAC case and test 7.0.116.
--- Dennis Xu Network Analyst, Computing and Communication Services University of Guelph 5198244120 x 56217 ----- Original Message ----- From: "Jeff Hagley" <hagl...@internet2.edu> To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU Sent: Wednesday, May 25, 2011 10:51:13 AM Subject: Re: [WIRELESS-LAN] MAC OS connection issue on secure wireless network Dennis, We had a similar problem earlier this year. After talking with the TAC it was determined to be a known bug and they had us install a beta code release. Cisco has since released an update that is supposed to fix the problem, 7.0.116. I would try updating to that and seeing if your problem goes away, updating fixed it for me. Thanks Jeff Hagley, System Administrator Internet2 1000 Oakbrook Dr., Suite 300 Ann Arbor, MI 48104 (734) 352-4247 - Office | (734) 652-4687 - Mobile (734) 913-4255 - Fax Visit our website: www.internet2.edu Follow us on Twitter: www.twitter.com/internet2 Become a Fan on Facebook: www.internet2.edu/facebook On May 25, 2011, at 6:57 AM, Dennis Xu wrote: > We see this problem with MAC users on secure wireless network. When users > bring MACbook from home to campus, they cannot connect to campus secure > wireless network (WPA2 enterprise). From the debugs at WISMs(ver 7.0.98), we > see wisms send EAP requests to the client, but client never response to it. > The ACS server shows errors about authentication requests timeout. After > toggle the Airport off and on, we see the client response to EAP requests > immediately and they can connect successfully. This problem mostly happens > when the users arrive campus and open laptop first thing in the morning. > Usually they don't have problem using wireless on campus during the day. > Sometime we do see users having this problem after roaming from one location > to another on campus. The MACbooks are running version 10.6.7. Has anyone > seen this problem as well? > > --- > Dennis Xu > Network Analyst, Computing and Communication Services > University of Guelph > 5198244120 x 56217 > > ********** > Participation and subscription information for this EDUCAUSE Constituent > Group discussion list can be found at http://www.educause.edu/groups/. ********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/. ********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/.
