Just some additional clarifications regarding Iowa's experience.
> 1. Access to raw data is limited which results in the following: > a. We found that their "Radio Attach Success Rate" measurement doesn't > breakout into detail where a failure occurred (802.11 Auth, 802.11 Assoc, > 802.1x Auth, DHCP success, etc.). There are independent 802.11 auth and 802.11 association metrics you can get to. There isn't one for 802.1X, but that feature will be in the next release. > We discovered that if the "eye" sent a probe request to an AP and didn't get > a probe response, it considered that a failure. However, an AP may not send a > probe response to every probe request if it is trying to band steer or load > balance clients, but will still respond to an 802.11 Auth request. This led > us to see skewed results. This was mostly fixed in a code update provided by 7signal, although it took a lot of convincing to get there. As Neil pointed out, the product shows lots of promise. We have a lot more experimentation to do before we determine just how good a fit it is for our campus. It is very powerful to be able to make a baseline, then make a change in the wireless environment, and then actually measure the effect. Based on our last conversation with them, I am hopeful that we will see some of the features we desire get into the product soon. Thanks. -Jason ********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/.
