We are looking for another Smartnet vendor for our Cisco wired and wireless gear. Obviously cost is a big issue, but our current vendor is costing us quite a bit in labor, working through the confusion of our annual renewal process. The above vendors have been suggested for alternative bids. We are required to, and certainly prefer to choose low bid, unless we can provide justification. So any information would be appreciated. Please feel free to share off list if you must, but I would encourage you to share with the list as we all desire to be empowered with the ability to make good decisions.
Thanks, Pete Morrissey ********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/.
