I am not saying Aruba is perfect. We have had many show-stopping bugs over the years, but we share these with Aruba support who get them resolved, many times with custom builds so we can test the fix before it is released.
We did not see anywhere that sort of responsiveness from Cisco wireless support when we had our Cisco fat APs. Our experience, along with this forum traffic debating bugs in various Cisco versions played a part in us choosing another vendor. Bruce Osborne Wireless Engineer IT Network Services - Wireless (434) 592-4229 LIBERTY UNIVERSITY Training Champions for Christ since 1971 From: Jeffrey D. Sessler [mailto:j...@scrippscollege.edu] Sent: Wednesday, March 30, 2016 11:46 AM Subject: Re: NERCOMP Conference -- Wireless-LAN/NETMAN session summary Bruce, While Aruba is #2, their market share and installed base is but a tiny fraction of Cisco’s, so it stands to reason that the conversation here is going to be predominantly Cisco. If you are a customer of the #1 vendor you’ll likely be more open to discussing the pain points given management is unlikely to be concerned. If you have something else, then it may call into question the decision to go that direction. Right or wrong, that’s just how it sees to work. So sure, I don’t see Aruba customers debating their pain points here, but I do see Aruba cheerleading – especially from you. I’m in a fortunate position of having both in my consortium, and the Aruba folk have had to deal with a number of show stopping bugs over the years. So It’s not unique to Cisco, but the Cisco people seem more open to sharing – which to me is a good thing. Jeff From: "wireless-lan@listserv.educause.edu<mailto:wireless-lan@listserv.educause.edu>" <WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU<mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU>> on behalf of "bosbo...@liberty.edu<mailto:bosbo...@liberty.edu>" <bosbo...@liberty.edu<mailto:bosbo...@liberty.edu>> Reply-To: "wireless-lan@listserv.educause.edu<mailto:wireless-lan@listserv.educause.edu>" <WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU<mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU>> Date: Wednesday, March 30, 2016 at 4:35 AM To: "wireless-lan@listserv.educause.edu<mailto:wireless-lan@listserv.educause.edu>" <WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU<mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU>> Subject: Re: [WIRELESS-LAN] NERCOMP Conference -- Wireless-LAN/NETMAN session summary Brian, Thank you for offending Lee. This is a WLAN list, not a *Cisco* WLAN list. Although there are many Aruba customers here, you do not see us debating the latest bugs, etc. Perhaps that is a compliment to Aruba’s Engineering & TAC Support teams. Bruce Osborne Wireless Engineer IT Network Services - Wireless (434) 592-4229 LIBERTY UNIVERSITY Training Champions for Christ since 1971 From: Brian Helman [mailto:bhel...@salemstate.edu] Sent: Tuesday, March 29, 2016 2:46 PM Subject: NERCOMP Conference -- Wireless-LAN/NETMAN session summary (cross-posted to NETMAN group) As promised, here is a summary of the combined Wireless-LAN/NETMAN session from the NERCOMP Conference last week. In preparation for these sessions, I review the hot topics (based purely on number of comments) from the listservs that occurred over the previous year. I keep a running PowerPoint on these topics (1 slide per year). I’m happy to post that PowerPoint, if there is a good place to do it. I believe DropBox has a bandwidth cap, so I’d prefer not to distribute that way. Also, I tend to avoid vendor-specific topics .. so you won’t see the billions of discussions on Cisco WAPs (sorry Lee). This year I tried to mix up the conversation a bit and gave a quick (10 minute) demonstration of the JDSU OLP-820p fiber scope/power meter. In the session I said I thought it was around $7,000 (give or take). I see it on Amazon for $5,132. While I don’t want to recommend specific products, I would recommend acquiring this unit or another that performs the same core functions. When I demo’d my JDSU with an old multimode ST connection we recently replaced, the comment “you still had light passing through that!?” says a lot. Overall, the session went well. There were 17 people (a good number for a small conference!) from 15 different institutions. Hot topics: · NAC just doesn’t want to go away. · There are still a large number of people who don’t know these lists exist · We did discuss vendors on the lists as well as other means of communication between members · Gaming networks · And wireless networking did dominate the discussions. Interestingly, of the 15 institutions, TEN (I had to type that to stress the point) were Aruba shops and only 1 Cisco shop. I’d have lost the farm on that bet. I hope both of these groups gained some members from the session. If I left out any topics, let me know! I will be at the Miami Connect next week. If you’ll be there and would like to talk Wireless/Networking, stop by the sessions or send me an email. I’m hoping to drop anchor in a local bar one night. If anyone has recommendations, let me know. I’d like to get an email out to these lists. We did this at the annual conference a couple nights and it was a lot of fun. Thanks, Brian ____________________________________ Brian Helman, M.Ed | Director, ITS/Networking Services | •:978.542.7272 Salem State University, 352 Lafayette St., Salem Massachusetts 01970 GPS: 42.502129, -70.894779 ********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/. ********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/. ********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/. ********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/.
