Checking to see if you can ping the VIP of the WLC will let you know if's an RF issue (likely) or something between the AP and the WLC (unlikely). If it's an 'in air' issue, it could be anything from changing channels, interference, radio resets, or just plain old Windows being dumb about life (and anything in between). In short, make sure you're not incurring an excessive number of channel changes (check Prime for that) and then we'll likely need additional info. -Sam
On Thu, Aug 25, 2016 at 11:11 AM, Legge, Jeffry <jgle...@radford.edu> wrote: > Have not been able to get debugs cause I was made aware of the problem > after the fact. I am on version 8.2.121.0. It seems to be on Windows 10 > boxes mostly but I have seen it on Windows 8.1. It’s not real often now but > students to arrive until tomorrow. > > > > *From:* The EDUCAUSE Wireless Issues Constituent Group Listserv [mailto: > WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU] *On Behalf Of *Samuel Clements > *Sent:* Thursday, August 25, 2016 10:16 AM > *To:* WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU > *Subject:* Re: [WIRELESS-LAN] Windows loosing gateway connection on 5520 > with 3800's > > > > What version of code are you using? Can you ping the virtual IP of the WLC > (192.0.2.1, or whatever it's set to)? How reproducible/common is it? Can > you get a client debug off of the WLC at the time of failure? > > -Sam > > > > On Thu, Aug 25, 2016 at 9:12 AM, Legge, Jeffry <jgle...@radford.edu> > wrote: > > I am seeing Windows 10 clients lose their connection to gateway. I have a > new 5520 controller with 3802’s. The cisco Anyconnect gets error message > saying it cannot reach policy manager. I ping the gateway and DNS server > but do not get a response. Is anyone experiencing this problem? > > ********** Participation and subscription information for this EDUCAUSE > Constituent Group discussion list can be found at http://www.educause.edu/ > groups/. > > > > ********** Participation and subscription information for this EDUCAUSE > Constituent Group discussion list can be found at http://www.educause.edu/ > groups/. > ********** Participation and subscription information for this EDUCAUSE > Constituent Group discussion list can be found at http://www.educause.edu/ > groups/. > > ********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/.
