Hi  Everyone,

I'm just wondering if anyone has experienced or heard reports of weird iPhone 
client behaviour.

We have had a couple of reports of iPhones throwing a "Incorrect Wi-Fi 
Password" error when the client is trying to join a network while walking 
around campus. The error resolves itself quite quickly if they hit cancel on 
the message as the correct credentials are cached on the device.

When I check the logs on our ISE server I see that the client never actually 
made an authentication attempt. So it may have been blacklisted on the WLC, 
unfortunately I don't see a way to report on historical exclusion events.

No other client devices have been reported as experiencing the same issue, and 
it doesn't appear to occur in the same geographic region. So I'm thinking this 
is a client side problem.

Thanks

Sean


Sean Gray | B.Sc (Hons)
Voice, Collaboration & Wireless Network Analyst
ITS, University of Lethbridge



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