Have the clients upgraded further ?  We saw widespread mail issues with IOS 13.0 and 13.1
but all resolved after 13.2, that we were experiencing..


On 11/13/19 4:23 PM, Christina Klam wrote:
All,

Has anyone experienced this issue and have a solution? With IOS 13, people are no longer able to send or receive emails from google or yahoo through the Mail app.  If they try accessing gmail or yahoo mail through the specifically branded app or a web browser, everything is fine.    We have narrowed down the issue even further.  The problem only happens when the iPhone is using a proxy server.   We even tried bypassing the proxy all together for p*-mailws.icloud.com, but that has not helped.

Christina Klam
Network Engineer
Institute for Advanced Study
1 Einstein Dr
Princeton, NJ 08540
+1 609-734-8154
ck...@ias.edu

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--
 Mike Davis
 IT - University of Delaware  - 302.831.8756
 Newark, DE  19716         Email da...@udel.edu


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