How did you isolate it to channels 60+ and 64- ? We have started
seeing odd issues
with MacBooks on AP 200 series APs, but never thought to correlate it to
channels yet.
Clients are unable to connect or connect with poor performance to APs in
or right outside
their rooms, but go to other areas or buildings and connect fine. Some
APs that the Macs
refuse to connect to have iPhones/Windows/Android/etc. systems on them fine.
We are on 8.5.0.7
On 2/24/21 2:32 PM, Jon Marriott wrote:
Has anyone using Aruba wireless experienced poor performance for
MacBook users on channels 60-64 (40mHz channel width)?
We have been getting a lot of tickets for this issue lately with no
recent changes.
What I know so far:
Wireless is mostly slow but speed fluctuates. Sometimes pages load
slowly, other times not at all and the Mac reports "no internet".
Sometimes it works fine for a short period of time.
Only occurs with MacBooks (but not all)
Only reported so far on 200 series APs (AP-205H and AP-225)
Both 60+ and 64- 40mHz channels seem to have the issue.
Happens all across campus, no specific area
AP is usually close to the client and the signal and SNR are great
When the client roams to another AP/channel the problem resolves
immediately.
We are on AOS version 8.6.0.7
I do have an open case with Aruba TAC but wanted to see if anyone else
has seen the issue while I wait.
Jon
--
Jon Marriott
Network Engineer
Library & IT
Bucknell University
570-577-1986
<https://bucknell.teamdynamix.com/TDClient/40/LIT/Requests/TicketRequests/NewForm?ID=4aGjFo0HZ2w_>
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