Yes. I meant to reply to this. They came out with a new release that pretty much brought it back to where it was, but there is still some work to do to help the folks get to the profile section and install the profile. But at least the process is now tolerable. They turn things around very quickly at SecureW2.
Ryan From: The EDUCAUSE Wireless Issues Community Group Listserv <WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU> On Behalf Of Matt Mills Sent: Wednesday, June 30, 2021 12:52 PM To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU Subject: Re: [WIRELESS-LAN] OSX | Big Sur | EAP-TLS Apocalypse It looks like the most recent SW2 update is supposed to help with password prompts. macOS Big Sur - Multiple Password Prompts Displayed During Onboarding During the onboarding process in Big Sur, multiple password prompts were observed due to multiple certificates in the Network Profile. The keychain password prompts have been reduced for an improved user experience. MATT MILLS Senior Wireless Network Engineer UW-IT: Wireless Design & Architecture Pronouns: he / him / his Desk: 206.685.8456 From: The EDUCAUSE Wireless Issues Community Group Listserv <WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU<mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU>> on behalf of Turner, Ryan H <rhtur...@email.unc.edu<mailto:rhtur...@email.unc.edu>> Date: Thursday, June 17, 2021 at 12:54 PM To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU<mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU> <WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU<mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU>> Subject: Re: [WIRELESS-LAN] OSX | Big Sur | EAP-TLS Apocalypse Funny thing is that I have heard nothing about this until the last week. Haven’t been on campus. I don’t know what changed or it was a recent patch level. I had to update a laptop I don’t normally use to see for myself. Ryan Turner Head of Networking, ITS The University of North Carolina at Chapel Hill +1 919 274 7926 Mobile +1 919 445 0113 Office On Jun 17, 2021, at 3:32 PM, Elton, Norman N <wne...@wm.edu<mailto:wne...@wm.edu>> wrote: And just to confirm, we’re talking about Big Sur? It came out last November, so we’ve already seen a pretty substantial migration. I do recall there being a few extra steps, but that seems to be par for the course for Apple these days. We had a few extra tickets, but it wasn’t quite apocalyptic. But we haven’t tested Monterey yet… Norman From: The EDUCAUSE Wireless Issues Community Group Listserv <WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU<mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU>> on behalf of Turner, Ryan H <rhtur...@email.unc.edu<mailto:rhtur...@email.unc.edu>> Date: Thursday, June 17, 2021 at 3:30 PM To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU<mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU> <WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU<mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU>> Subject: Re: [WIRELESS-LAN] OSX | Big Sur | EAP-TLS Apocalypse We were never EAP-PEAP. It would be TTLS. I have spoken with SecureW2 and hope to have better news tomorrow. Ryan Turner Head of Networking, ITS The University of North Carolina at Chapel Hill +1 919 274 7926 Mobile +1 919 445 0113 Office On Jun 17, 2021, at 3:16 PM, Elton, Norman N <wne...@wm.edu<mailto:wne...@wm.edu>> wrote: When you say “stick a fork in this”. You mean … go back to MS-CHAPv2? Norman Norman Elton Director W&M IT Infrastructure wne...@wm.edu<mailto:wne...@wm.edu> / 757-221-7790 From: The EDUCAUSE Wireless Issues Community Group Listserv <WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU<mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU>> on behalf of Turner, Ryan H <rhtur...@email.unc.edu<mailto:rhtur...@email.unc.edu>> Date: Thursday, June 17, 2021 at 11:29 AM To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU<mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU> <WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU<mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU>> Subject: Re: [WIRELESS-LAN] OSX | Big Sur | EAP-TLS Apocalypse Will do. From: The EDUCAUSE Wireless Issues Community Group Listserv <WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU<mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU>> On Behalf Of Daniel Wurst Sent: Thursday, June 17, 2021 11:25 AM To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU<mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU> Subject: Re: [WIRELESS-LAN] OSX | Big Sur | EAP-TLS Apocalypse Ryan, We are just deploying SecureW2 this summer and are noticing the exact same thing. It is pretty horrible. Please keep us posted if you make any progress on this issue. Thanks, Dan On Thu, Jun 17, 2021 at 11:17 AM Turner, Ryan H <rhtur...@email.unc.edu<mailto:rhtur...@email.unc.edu>> wrote: Every operating system has its challenges, but those with TLS need to be paying attention to Big Sur. Excluding the SSO sign-on, the local username and password has to be entered at least EIGHT TIMES to install all the certs. I have never seen a worse user experience in my life with TLS, and Android had some bad ones. We are working with SecureW2 to see if there can be improvements. However, if this doesn’t get better, I may have to stick a fork in this. Just horrible. Those of you with TLS shops: Find a Big Sur machine and run it through the process. Ryan Turner Head of Networking Communication Technologies | Information Technology Services r...@unc.edu<mailto:r...@unc.edu> +1 919 445 0113 (Office) +1 919 274 7926 (Mobile) ********** Replies to EDUCAUSE Community Group emails are sent to the entire community list. If you want to reply only to the person who sent the message, copy and paste their email address and forward the email reply. Additional participation and subscription information can be found at https://www.educause.edu/community<https://nam11.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.educause.edu%2Fcommunity&data=04%7C01%7Cwnelto%40WM.EDU%7Cd1166fd976414fa0778308d931c65252%7Cb93cbc3e661d40588693a897b924b8d7%7C0%7C0%7C637595550133723629%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=yGNVMRDhHN6coArVJj4P4xKUUiyprWuE28rICsbOMbw%3D&reserved=0> -- Daniel Wurst Network Engineer II | Information Technology Services Denison University | 100 West College Street, Granville, OH 43023 | Fellows 003B 740-587-6229 | wur...@denison.edu<mailto:wur...@denison.edu> <image001.jpg> <image001.jpg> ********** Replies to EDUCAUSE Community Group emails are sent to the entire community list. If you want to reply only to the person who sent the message, copy and paste their email address and forward the email reply. 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