Sorry, we had the issue on 8.6 code. We skipped 8.5 code.
From: The EDUCAUSE Wireless Issues Community Group Listserv
<WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU> On Behalf Of Enfield, Chuck
Sent: Thursday, July 8, 2021 1:21 PM
To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
Subject: Re: [WIRELESS-LAN] ArubaOS 8.5.0.9 Clients not getting an address
We have not experienced this exact problem, but we've seen weird forwarding
behaviors from AP-205's after power events. Not all of our APs are on UPS yet,
twice after severe thunderstorms some AP-205's stopped forwarding user traffic
(DHCP still works, but once the client is in the user table the AP won't
forward its traffic.) Rebooting the AP fixes the problem. We suspect that
power instability is putting the APs in a weird state. We haven't been on
8.5.0.9 that long and have not seen the issue on that code yet, but we had it
on two previous 8.5 releases.
This probably isn't what you have, but I figured I'd mention it in case any of
the details line up.
From: The EDUCAUSE Wireless Issues Community Group Listserv
<WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU> On Behalf Of Jerry Bucklaew
Sent: Thursday, July 8, 2021 1:02 PM
To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
Subject: [WIRELESS-LAN] ArubaOS 8.5.0.9 Clients not getting an address
To ALL:
We are experiencing and issue on our aruba os 8.5.0.9 code and I am
wondering if anyone else has seen it. Starting this week we have had
complaints of users not getting an ip address. It seems to be isolated to two
buildings for the most part. On the dhcp server we see the discover and
offer, but never a request. On the controller packet capture we see the same
thing, discover and offer but no request. On a client side packet capture we
see discover but no offer. It seems to be ap related and a reboot of the ap
seems to fix it, sometimes we have to reboot many ap's as a bunch in the same
area have the issue. For those with netinsight the insight, "no dhcp request
after offer" seems to catch it.
For now it is only affect about 50 people out of 5k so a small number. But
it also seems to be affecting about 50 Ap's out of 6k, so again a small number.
But we really have not confirmed that it is the ap. We have confirmed that a
client on the same ap will continually have the problem no matter how many
times we reboot him or de-auth him. We have confirmed that many times if we
get him to go to a different ap/location it does seem to clear up.
So again, just wondering if we are the only ones or if someone else has seen
this.
**********
Replies to EDUCAUSE Community Group emails are sent to the entire community
list. If you want to reply only to the person who sent the message, copy and
paste their email address and forward the email reply. Additional participation
and subscription information can be found at
https://www.educause.edu/community<https://nam10.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.educause.edu%2Fcommunity&data=04%7C01%7Ccae104%40PSU.EDU%7Cab56b234a1dd4a3eb95308d94234c990%7C7cf48d453ddb4389a9c1c115526eb52e%7C0%7C0%7C637613616769191457%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=2h69ldzS1VjDlQMlGE6pjF%2B6rl5GSGgJEgAZonugRik%3D&reserved=0>
**********
Replies to EDUCAUSE Community Group emails are sent to the entire community
list. If you want to reply only to the person who sent the message, copy and
paste their email address and forward the email reply. Additional participation
and subscription information can be found at
https://www.educause.edu/community<https://nam10.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.educause.edu%2Fcommunity&data=04%7C01%7Ccae104%40PSU.EDU%7Cab56b234a1dd4a3eb95308d94234c990%7C7cf48d453ddb4389a9c1c115526eb52e%7C0%7C0%7C637613616769201448%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=VKkWXhbfJBxvZXMPlDg%2FoCKBVGsBXAjFCqWWevtJiHo%3D&reserved=0>
**********
Replies to EDUCAUSE Community Group emails are sent to the entire community
list. If you want to reply only to the person who sent the message, copy and
paste their email address and forward the email reply. Additional participation
and subscription information can be found at https://www.educause.edu/community
