Just a quick but relevant clarification- “Non transferable” means not transferrable outside the organization. So, for example, a reseller can’t purchase it and then give it to someone else. One university can’t purchase it and then give it/transfer it to another university, etc. In the cases here, it’s the organization/school that owns the license, not the individual. They are not transferring it when using it internally.
Certainly I don’t think anyone on this thread is advocating for violating terms of use. Everyone is simply adjusting to a new licensing model and the original request was asking for alternatives specifically so they aren’t violating any terms. The other clause is related to “leasing” the software out like VRBO. However a product manager and someone else at corporate has stated this is allowed with the hardware, so this is the only ambiguous statement (for me). And if you look at the reply from NetAlly’s Director of Marketing in that same thread, you see it looks like they plan to address the confusion/ambiguity. Hope that helps and I’ll verify this is correct just in case. -jj ___________ Jennifer Minella, CISSP Consulting Advisor, Cyber Security Carolina Advanced Digital, Inc. www.cadinc.com<http://www.cadinc.com/> j...@cadinc.com<mailto:j...@cadinc.com> 919.460.1313 Main Office 919.539.2726 Mobile/text [CAD LOGO EMAIL SIG] IMPORTANT UPDATES: Starting August 1st my role with the company will change and you may be working with other teammates for certain projects. From: Samuel Clements <scleme...@gmail.com> Sent: Monday, July 19, 2021 3:18 PM Subject: Re: Ekahau Licensing & Alternatives Great thread everyone - I love watching (and occasionally contributing) to all of the things that go on in the edu space! For my part, the licensing restrictions that people face using Ekahau products are also present in their competitors' products. For example, here is a twitter thread that highlights netally's TOS that includes very similar language to Ekahau: https://twitter.com/theITrebel/status/1383187080910499840 Be careful about listening to what's said/advertised publicly compared to what's documented in the legal terms of service you're accepting when you click "I Accept" on any software anywhere. As another brief word of caution - this is a public list and advocating software piracy and methods for circumventing Terms of Service is likely to be frowned upon by someone, somewhere. It's worth taking a moment in your replies to make sure you're not saying anything that could give the impression of impropriety - both on behalf of you individually, as well as the organization you work for. -Sam On Mon, Jul 19, 2021 at 1:15 PM Matt Wierzgac <mwierz...@wzcnetworking.net<mailto:mwierz...@wzcnetworking.net>> wrote: I don’t think Ekahau sends anything to the end user unless they seek support in the case of an issue. When you send an email to support or call them, they always ask what product key your device is using, and if there is a different name on file for them vs. what was registered through the software, they whine about it and threaten to shut it down. The only way around this is to use a company email address, that has a user name that isn’t suspicious of being generic, but the password being generic so all users using this account knows it so they can login. Just remember if calling upon support for that account, to tell them you are the person with the name on the email account. Not ideal, but I understand why they do it. If only they made a license for more than 1 user that’s slightly higher in price to reflect this, but not as high as purchasing an entire new Ekahau license that’s $1200+ Thanks, Matt Wierzgac Engineering Manager From: The EDUCAUSE Wireless Issues Community Group Listserv <WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU<mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU>> On Behalf Of James Helzerman Sent: Monday, July 19, 2021 10:16 AM To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU<mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU> Subject: Re: [WIRELESS-LAN] Ekahau Licensing & Alternatives Hi, how did they know it was a generic account? Are they sending back information about the device it's on and mapping the login? Or they just using some heuristic that looks to see if it may be a generic account such as sending emails to thT user account and getting no response. Jimmy On Sun, Jul 18, 2021, 10:56 PM Jason Cook <jason.c...@adelaide.edu.au<mailto:jason.c...@adelaide.edu.au>> wrote: This frustrated us a bit too. Their licensing seems to be aimed primarily at Wifi professionals who use this all the time/profit from it as part of their business. Doesn’t really fit our environments at all. Over the course of a year lets say at best we’d use this at .5 of an FTE (I’m probably overstating that, would prefer to use it more but we just don’t have time) There’s 5 people in our team. We aren’t going to pay for 5 licenses for something that is use so little… not at the license cost they have anyway. Oh well.. what’s the difference in a generic email versus personal email for them anyway.. -- Jason Cook Information Technology and Digital Services The University of Adelaide, AUSTRALIA 5005 ----------------------------------------------------------- This email message is intended only for the addressee(s) and contains information which may be confidential and/or copyright. If you are not the intended recipient please do not read, save, forward, disclose, or copy the contents of this email. If this email has been sent to you in error, please notify the sender by reply email and delete this email and any copies or links to this email completely and immediately from your system. No representation is made that this email is free of viruses. Virus scanning is recommended and is the responsibility of the recipient. From: The EDUCAUSE Wireless Issues Community Group Listserv <WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU<mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU>> On Behalf Of Dan Lauing Sent: Monday, 19 July 2021 11:39 AM To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU<mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU> Subject: Re: [WIRELESS-LAN] Ekahau Licensing & Alternatives I don't blame them for not wanting multiple users on a single license. However, I do blame them for not warning us that we were apparently breaking the ToS and decided to kill our license without notice. This left me, on a weekend and in a pinch, unable to even open my surveys. How were we breaking their ToS? Well, even though I was the only one that ever used the product, we licensed it under a "generic" account and not my personal one. We do this all the time in the case that someone leaves and we don't know which account is tied to what. In my case, the license was tied to the generic account before being given to me so I couldn't have known I was breaching anything. The only way to solve this is calling them directly. All this coming from an Ekahau fanboy. In my opinion, obviously, this is not how you generate goodwill with your clients. On Sun, Jul 18, 2021 at 6:13 PM Rick Brown <r...@ncsu.edu<mailto:r...@ncsu.edu>> wrote: We’re surveying and designing for the Aruba VHD parameters in all of our campus buildings with academic ones taking precedence. We have 4 engineers with each a license and Sidekick. This is obviously a multi year project. We have been asking for a read only version so that our NOC can view the design files. Our hope is that they’ll keep the ability to look at coverage areas on a per AP basis. You can’t really blame Ekahau not wanting multiple users using a single license. It was frustrating for us since one engineer only designs part time, but it’s the cost of doing business. Just my $0.02 worth. Rick On Jul 18, 2021, at 6:52 PM, Phill Solomon <00000150915d379b-dmarc-requ...@listserv.educause.edu<mailto:00000150915d379b-dmarc-requ...@listserv.educause.edu>> wrote: Hi TJ, I am glad this not just us – we don’t use the software / sidekick often and usually outsource new surveys. We are being asked to purchase / renew with Connect – I can see why we would need it if we only do rare survey. I would however like the ability to read the survey files that we get commissioned - I hear that there is soon to be a ‘read only version’ cany anyone confirm this? Any alternate products? Thanks.. Phill Solomon Senior Technical Lead (Network Engineering) Deakin University, IS - AV & Networks, ICT Infrastructure Services, eSolutions From: The EDUCAUSE Wireless Issues Community Group Listserv <WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU<mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU>> On Behalf Of McClintic, Thomas Sent: Friday, 16 July 2021 12:45 AM To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU<mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU> Subject: [WIRELESS-LAN] Ekahau Licensing & Alternatives We have 2 Ekahau licenses tied to Sidekicks. We use a team cloud account for uploading projects, with the understanding that using the software requires the Sidekick to be attached to the machine. Ekahau has notified us that this is not compliant with their licensing terms and we need to purchase a license for each user or transfer the license each time a user needs the software. The first option is too costly for how much we survey. The second option is cumbersome and not what we want to deal with each time someone is out and another engineer needs to survey. So, we are looking at alternative software for doing our surveying. We only survey a couple of buildings a year but have experience on our team to reduce costs of using outside services. If you are doing in-house surveying, what software are you using? How does their licensing model work for your team? What are the strengths and weaknesses of the software you use? Thank you ahead of time for any responses. TJ McClintic ********** Replies to EDUCAUSE Community Group emails are sent to the entire community list. If you want to reply only to the person who sent the message, copy and paste their email address and forward the email reply. Additional participation and subscription information can be found at https://www.educause.edu/community Important Notice: The contents of this email are intended solely for the named addressee and are confidential; any unauthorised use, reproduction or storage of the contents is expressly prohibited. If you have received this email in error, please delete it and any attachments immediately and advise the sender by return email or telephone. Deakin University does not warrant that this email and any attachments are error or virus free. ********** Replies to EDUCAUSE Community Group emails are sent to the entire community list. If you want to reply only to the person who sent the message, copy and paste their email address and forward the email reply. Additional participation and subscription information can be found at https://www.educause.edu/community ********** Replies to EDUCAUSE Community Group emails are sent to the entire community list. If you want to reply only to the person who sent the message, copy and paste their email address and forward the email reply. Additional participation and subscription information can be found at https://www.educause.edu/community -- [http://www.mc.edu/signature/logo.gif] dan b. lauing ii | CWNE #402 Wireless Network Engineer Mississippi College CONFIDENTIALITY STATEMENT: This communication may contain confidential information. If you are not the intended recipient or if you are not authorized to receive this communication, please notify and return the message to the sender, then delete this communication including any attachments. Unauthorized reviewing, forwarding, copying, distributing or using this information is strictly prohibited. ********** Replies to EDUCAUSE Community Group emails are sent to the entire community list. If you want to reply only to the person who sent the message, copy and paste their email address and forward the email reply. Additional participation and subscription information can be found at https://www.educause.edu/community ********** Replies to EDUCAUSE Community Group emails are sent to the entire community list. If you want to reply only to the person who sent the message, copy and paste their email address and forward the email reply. Additional participation and subscription information can be found at https://www.educause.edu/community ********** Replies to EDUCAUSE Community Group emails are sent to the entire community list. If you want to reply only to the person who sent the message, copy and paste their email address and forward the email reply. Additional participation and subscription information can be found at https://www.educause.edu/community ********** Replies to EDUCAUSE Community Group emails are sent to the entire community list. If you want to reply only to the person who sent the message, copy and paste their email address and forward the email reply. Additional participation and subscription information can be found at https://www.educause.edu/community ********** Replies to EDUCAUSE Community Group emails are sent to the entire community list. If you want to reply only to the person who sent the message, copy and paste their email address and forward the email reply. Additional participation and subscription information can be found at https://www.educause.edu/community ********** Replies to EDUCAUSE Community Group emails are sent to the entire community list. If you want to reply only to the person who sent the message, copy and paste their email address and forward the email reply. Additional participation and subscription information can be found at https://www.educause.edu/community
