Trent, Are you saying users need to manually select or the auto-detect is working properly now?
From: The EDUCAUSE Wireless Issues Community Group Listserv <WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU> On Behalf Of Hurt,Trenton W. Sent: Thursday, August 12, 2021 7:51 AM To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU Subject: Re: [WIRELESS-LAN] [External] Re: [WIRELESS-LAN] Securew2 users with new iPad Pro 5th generation **** EXTERNAL EMAIL **** FYI Looks like securew2 has fixed just need to republish your profile Our team had fixed the issue we noticed and the users should now be able to switch the OS in the section "Select your device" from "Mac OS Catalina and above" to "iPhone/iPad". Sent from my mobile device. Trent Hurt 5028521513 University of Louisville ________________________________ From: The EDUCAUSE Wireless Issues Community Group Listserv <WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU<mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU>> on behalf of Hurt,Trenton W. <trent.h...@louisville.edu<mailto:trent.h...@louisville.edu>> Sent: Wednesday, August 11, 2021 5:46:08 PM To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU<mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU> <WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU<mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU>> Subject: Re: [WIRELESS-LAN] [External] Re: [WIRELESS-LAN] Securew2 users with new iPad Pro 5th generation CAUTION: This email originated from outside of our organization. Do not click links, open attachments, or respond unless you recognize the sender's email address and know the contents are safe. I've seen it on 3 iPad Pro 12.9 gen5 iPadOS 14.6 and 14.7.1. All show as Catalina but once disable desktop mode they detect as iPhone/iPad and onboard fine Sent from my mobile device. Trent Hurt 5028521513 University of Louisville ________________________________ From: The EDUCAUSE Wireless Issues Community Group Listserv <WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU<mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU>> on behalf of Norton, Thomas (Network Operations) <tnort...@liberty.edu<mailto:tnort...@liberty.edu>> Sent: Wednesday, August 11, 2021 5:25:46 PM To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU<mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU> <WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU<mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU>> Subject: Re: [WIRELESS-LAN] [External] Re: [WIRELESS-LAN] Securew2 users with new iPad Pro 5th generation CAUTION: This email originated from outside of our organization. Do not click links, open attachments, or respond unless you recognize the sender's email address and know the contents are safe. Will double check our end as well, was testing the latest profile on my iPad pro today and did seem to detect properly using safari with profiles. Will test further tomorrow. T.J. Norton Wireless Network Architect Network Operations (434) 592-6552 [http://www.liberty.edu/media/1616/40themail/wordmark-for-email.jpg] Liberty University | Training Champions for Christ since ________________________________ From: The EDUCAUSE Wireless Issues Community Group Listserv <WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU<mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU>> on behalf of Turner, Ryan H <rhtur...@email.unc.edu<mailto:rhtur...@email.unc.edu>> Sent: Wednesday, August 11, 2021 5:06 PM To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU<mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU> <WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU<mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU>> Subject: [External] Re: [WIRELESS-LAN] Securew2 users with new iPad Pro 5th generation ________________________________ [ EXTERNAL EMAIL: Do not click any links or open attachments unless you know the sender and trust the content. ] ________________________________ I had this anecdotally reported to me today but was waiting to report it until I got some more information. I will forward this on. From: The EDUCAUSE Wireless Issues Community Group Listserv <WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU<mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU>> On Behalf Of Hurt,Trenton W. Sent: Tuesday, August 10, 2021 2:44 PM To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU<mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU> Subject: [WIRELESS-LAN] Securew2 users with new iPad Pro 5th generation I'm seeing the latest iPad Pro gen 5 not getting detected correctly with securew2 in any browser I tried. I've updated to latest 14.7.1 but saw this on 14.6 as well. The device is getting detected as OS X Catalina or above and even if I try manually selecting iPad from drop down on the webpage it goes back to Catalina device. I have the latest joinnow deployed from admin page as well for my onboard profile and still having this issue. Has anyone seen this and or reported to securew2? Sent from my mobile device. 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