Just to add to the XO and L3 VoIP conversation:
Broadwing has a smaller footprint, but a solid offering.
VerizonBusiness has a solid offering (formerly MCI)
PointOne has a decent footprint (80% or so).
Full disclosure: I rep them all.
Peter
RAD-INFO, Inc.
Matt Liotta wrote:
4. If you will or are doing VoIP as a service, will/are you
leveraging third
parties? If so, who do like?
We use XO and Volo Communications. I wouldn't recommend either.
First, XO requires at least a 1M minute monthly commit and is very
difficult to work with. We are through our pains with them now, but I
wouldn't wish that on anyone else. Level3 has the best footprint, but
requires at least a $25K monthly commit, so we went with Volo, which
is a Level3 reseller. Much like XO, we have had to endure serious
pain getting setup with Volo. Again, i wouldn't wish that on anyone
else.
Outside of Level3 and XO, virtually no operator has a large enough
footprint or is stable enough to trust that they will build a large
enough footprint. Further, many operators will provide their service
over the internet leading to serious quality concerns. If an
operator's customers aren't big enough to afford a circuit for their
voice needs then they are too small. The VoIP economics don't allow
for small wholesale deals.
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