I like Travis's suggestions. If it work it right you just might come out ahead with all the free publicity. Superior Wireless New Orleans,La. www.superior1.com ----- Original Message ----- From: "Travis Johnson" <[EMAIL PROTECTED]> To: "WISPA General List" <wireless@wispa.org> Sent: Sunday, March 11, 2007 4:45 PM Subject: Re: [WISPA] walmart rfid
> Come on Marlon... even if all 100 customers went in and complained, the > manager at Walmart is going to say "You'll have to call corporate... > there is nothing I can do". Sending letters, going in person, etc. is > not going to do anything. Walmart doesn't care... they are doing $1 > billion in sales per day... PER DAY. Even if those 100 customers > threaten to stop shopping there, it wouldn't matter. Another 100 people > from that community would take their place in line (literally). > > Fix your system and get the customers back online WHILE trying to get > them to fix their system... but don't wait for one or the other... here > is what I would do: > > Order an h-pol omni Monday and have it shipped overnight. > Start changing customers Monday morning to h-pol. Should be able to do > 20 per day per tech. > Contact an attorney and have a letter delivered to the Walmart manager > Monday afternoon. > Install the h-pol antenna Tuesday and continue switching customers. > Have another letter delivered to Walmart corporate. Realize that once it > hits their legal dept. you are probably 2-4 weeks for any type of a > response. > Credit customers for the downtime (pro-rated based on 30 days per > month). This just helps your PR. > Issue a press release to your local newspaper about the problem and how > you were able to respond so quickly and get the problem fixed, even when > Walmart did not want to cooperate. > > Travis > Microserv > -- WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
