Marlon,

When you hit 3,000 subs give me a call. I'd love to chat with you then. Until then, you really don't have a clue what it takes to run a large network.

Travis
Microserv

Marlon K. Schafer wrote:
Oh brother.  Now you're just being obstinate Travis.

I honestly thought you were smart enough to substitute the appropriate level technician for "some guys on cell phone".

What you just said is that most (all????) of your peers, including your OWN techs, aren't as smart or as capable of running their own networks as the boys from Level3.

Guess which part of my dialup network is usually the culprit when something goes down? Not my "some guy on a cell phone" gear. It's usually L3! 2 or 3 to one over the last couple of years.
marlon

----- Original Message ----- From: "Travis Johnson" <[EMAIL PROTECTED]>
To: "WISPA General List" <wireless@wispa.org>
Sent: Sunday, April 29, 2007 9:43 PM
Subject: Re: [WISPA] WISP Peering


I'm calling Qwest, AT&T or Level3. Places that have senior level BGP techs on staff 24x7. With a full SLA in place for outages. Not "some guys cell phone".

Travis
Microserv

Marlon K. Schafer wrote:
Really?  um, exactly WHO do you call when your upstream goes down?

As ours did with a major fiber cut a couple of weeks ago?

We're ALREADY, ALWAYS dependant on others.

Teamwork!
marlon

----- Original Message ----- From: "Travis Johnson" <[EMAIL PROTECTED]>
To: "WISPA General List" <wireless@wispa.org>
Sent: Sunday, April 29, 2007 7:11 PM
Subject: Re: [WISPA] WISP Peering


Except in Marlon's case that user will NEVER be on your own network. Roaming is the exception not the norm with cell companies.

Personally I think a better solution (if you absolutely don't want to just put up your own towers) is to just refer the customer to the other provider and hope they do the same in the future. Honestly, in Marlon's model, you aren't any different than just reselling DSL or Cable service. You don't have control of the network and you don't have control of the user's radio and/or router. And calling the other WISP's cell phone when a customer is down does NOT scale... especially to the levels Marlon is hoping to be at one day.

Travis
Microserv

Mike Hammett wrote:
Roaming is the exact same thing as Marlon does, which is what we're talking about. You collect the revenues from the user, but the user is on someone else's equipment. You pay the other network for the use of it.


-----
Mike Hammett
Intelligent Computing Solutions
http://www.ics-il.com


----- Original Message ----- From: "Jeromie Reeves" <[EMAIL PROTECTED]>
To: "WISPA General List" <wireless@wispa.org>
Sent: Sunday, April 29, 2007 1:22 PM
Subject: Re: [WISPA] WISP Peering


Roaming is not the same as sending the Client Account to the other company.



On 4/29/07, Mike Hammett <[EMAIL PROTECTED]> wrote:
It's called roaming.  It happens with everyone but Nextel.


-----
Mike Hammett
Intelligent Computing Solutions
http://www.ics-il.com


----- Original Message -----
From: "Travis Johnson" <[EMAIL PROTECTED]>
To: "WISPA General List" <wireless@wispa.org>
Sent: Sunday, April 29, 2007 11:38 AM
Subject: Re: [WISPA] WISP Peering


> Marlon,
>
> Your comment that I was "short sighted" because I don't turn
potential
> customers over to my competition really hit a nerve. Sure we have
made
> some mistakes along the way, but being called short sighted
because I
> don't share networks and customers with competition is asinine.
>
> You talk about the cell companies and the values they get when
they > sell,
> etc. but I can tell you that the cell companies aren't turning >
customers
> over to each other people they may have poor coverage in an
area. :)
>
> Travis
> Microserv
>
> Marlon K. Schafer wrote:
>> Travis, I think you've misunderstood me.
>>
>> I'm not saying you don't have a good company. Clearly you do. I
also
>> think you're a bright guy.
>>
>> There are likely two reasons for the size difference in out
companies.
>> The biggest would be market size.  My whole COUNTY has 10,000
people >> in
>> it. Probably less than that by now.  The next county over
probably has
>> less than 50,000.  I have DSL, cable, FTTH (basically GIVEN away
by a
>> PUD), and several other wisps as competition on this very rural
area.
>>
>> I started my business as a copier sales and service company in
'95 >> with
>> no inventory, no customers, a few tools an $3000 in the bank.
It's >> fair
>> to say that I didn't exactly have an easy time of it when
starting >> out.
>> I started the ISP in '97, not cause I thought it a good business,
but
>> because no one else would do it here.  In '98 I started the
homebrew >> DSL
>> thing, and in '99 I started the wireless.
>>
>> In 2001 when we switched from mostly office equipment work to only
>> internet, we had a TON of debt.  An ex service manager had spent
a >> year
>> setting up his own company and when he left me I lost 50%(!!!)
of my
>> revenue in 1 month. I'd just moved into a brand new big building
etc.
>> Had more space and a LOT more of a lease payment than I needed
due to >> the
>> reduced business.
>>
>> Two...  We've grown much slower than some, but I'm very much a
man of >> my
>> word.  I've been careful NOT to put myself in a position of
possible
>> bankruptsy etc.  We've been late sometimes but other than the
lease on
>> that building, I've never walked away from a single bill.  Even
when >> many
>> I know have filed bankruptsy in far easier situations.  Maybe
that >> makes
>> me a fool, but I'm a fool you know you can do honest business
with.
>>
>> 3000 subs sounds great, till you think about companies with
30,000 or
>> 300,000 subs. THAT's where *I* want to be. Actually, I want that
>> $10,000,000 cash payment for my company.  grin.  Look again, at
the
>> original OWNERS of all of those cell phone companies that used
to >> exist.
>> Or the ones that had the cable companies etc.  Why were those
sales so
>> valuable?  I believe because of cooperation and standardization.
Make >> it
>> as cheap and easy to take over your operations as it can be.
>>
>> BTW, 1% per year in growth?  Plus a 10% drop in costs?  That's
nice. >> Our
>> gross sales have increased by 15 to 16% per year for the last
three
>> years. We're still not advertising either.  And this year, so
far, >> we're
>> running 96% ahead of last years growth.  I may be in a very
small >> market,
>> but I'm a damned good operator!
>>
>> laters,
>> marlon
>>
>> ----- Original Message ----- From: "Travis Johnson" <[EMAIL PROTECTED]>
>> To: "WISPA General List" <wireless@wispa.org>
>> Sent: Friday, April 27, 2007 9:19 PM
>> Subject: Re: [WISPA] WISP Peering
>>
>>
>>> Well, I seem to be holding my own ground pretty well... and I
DON'T >>> turn
>>> customers over to my competition... over 65 towers in operation,
over
>>> 3,000 wireless subs, hundreds of DSL subs, almost 50 fiber
subs >>> (banks,
>>> hospitals, insurance, etc.)... and NO outside investors, stock >>> holders,
>>> or any long-term debt whatsoever. :)
>>>
>>> (OT: Our annual gross revenue has been within 1% of the previous
year
>>> for the past 4 years. However, I have managed to decrease our >>> expenses
>>> by 10% every year. While this doesn't seem like a lot, realize
we are >>> a
>>> multi-million dollar company. There is EASY money to be made by
just
>>> cutting expenses. Things like shopping around for better CC
rates,
>>> better insurance rates, cheaper bandwidth, etc.)
>>>
>>> Also, if you leased your equipment, you could put the new tower
up >>> for
>>> less than $200 per month for EVERYTHING. ;)
>>>
>>> <rant>
>>> Call it what you will Marlon, but I believe you started your
wireless
>>> operation around 1997 (going off your website). In 1997 we
started >>> our
>>> wireless service as well. Today we have over 3,000 connected
wireless
>>> subs and are growing at over 100 per month. We have been
profitable
>>> since our first year in business. This will be _another_
record >>> breaking
>>> year for us. We have a backbone uptime of 99.99% over the last
2 >>> years
>>> (including scheduled maintenance). Our wireless subs see a
99.9% >>> uptime
>>> (including maintenance, interferance issues, blown AP's, etc). We
>>> deliver over 150Mbps of internet traffic during business hours
using
>>> three diverse providers (DS3 via Qwest fiber, OC3 via seperate
Qwest
>>> fiber, Level3 via fastethernet via seperate fiber via seperate
NOC). >>> We
>>> provide service to 8 entire school districts (out of a possible
10 in
>>> our entire 25,000 square mile coverage area).
>>> </rant>
>>>
>>> So, if I'm short sighted and you are not, why is my company 10x
the >>> size
>>> and making 10x the profit when both of us started at the same
time?
>>>
>>> Travis
>>> Microserv
>>>
>>> Marlon K. Schafer wrote:
>>>>
>>>> ----- Original Message ----- From: "Travis Johnson"
<[EMAIL PROTECTED]>
>>>> To: "WISPA General List" <wireless@wispa.org>
>>>> Sent: Thursday, April 26, 2007 8:16 PM
>>>> Subject: Re: [WISPA] WISP Peering
>>>>
>>>>
>>>>> Why wouldn't you just put up your own AP's and service the
same >>>>> area
>>>>> rather than give that customer away to the competition?
>>>>
>>>> Spectrum congestion.
>>>>
>>>> Cashflow
>>>>
>>>> Speed.
>>>>
>>>> Expanded coverage, very quickly, for no money.
>>>>
>>>>>
>>>>> I would spend $5k and put up my own tower before I turn a >>>>> "potential" >>>>> customer away to the competition. I've done it many times over
the
>>>>> years and it has always paid off. Once one person is
connected, >>>>> they
>>>>> tell their neighbors about it. Pretty soon an AP that was put
up >>>>> for a
>>>>> single customer has 10 or 20 customers on it.
>>>>
>>>> Um, the competitors ALREADY have networks in place!!!!!
>>>>
>>>>>
>>>>> Doesn't seem to make business sense to me. Plus when they need
tech
>>>>> support, how do you troubleshoot the competitors AP's? How do
you >>>>> do
>>>>> RF link tests and packet loss tests at 10:00PM when the
customer is >>>>> on
>>>>> the phone?
>>>>
>>>> I call the competitor on his cell phone.  Just like he does
with me.
>>>>
>>>> Your attidude, while pretty typical, is very short sighted.
The >>>> more
>>>> we work together to keep the airways clean and maximize the
>>>> investments, the better all of our networks run and the faster
we >>>> can
>>>> grow.
>>>>
>>>> It's that silly ol' "Together we stand" thing.
>>>>
>>>> I was watching a group of kids play Red Rover the other day. I
had >>>> to
>>>> wonder how that game would turn out if the kids all tried to
stand
>>>> there and hold their OWN ground instead of working as a team.
>>>>
>>>>>
>>>>> Travis
>>>>> Microserv
>>>>>
>>>>> Marlon K. Schafer (509) 982-2181 wrote:
>>>>>>
>>>>>> ----- Original Message ----- From: "George Rogato"
>>>>>> <[EMAIL PROTECTED]>
>>>>>> To: "WISPA General List" <wireless@wispa.org>
>>>>>> Sent: Thursday, April 26, 2007 6:42 PM
>>>>>> Subject: Re: [WISPA] WISP Peering
>>>>>>
>>>>>>
>>>>>>> Marlon K. Schafer (509) 982-2181 wrote:
>>>>>>>> Two of my competitors just sat down for lunch and worked
out a
>>>>>>>> network sharing agreement.  It's a handshake deal at this
point
>>>>>>>> though.
>>>>>>>>
>>>>>>>> Basically we carved up a hilltop laying out coverage zones
for >>>>>>>> each
>>>>>>>> of us, and we set a price for using each other's ap's.
>>>>>>>>
>>>>>>>> Marlon
>>>>>>>
>>>>>>> Hey I think thats a good thing you've done there Marlon,
getting
>>>>>>> along and even doing business with your competitors.
>>>>>>
>>>>>> Yeah.  It's something that the three of us have already been
doing
>>>>>> for a couple of years.  We sell on each other's ap's at the
same
>>>>>> price. The only catch is that each of us has to live under
the bw,
>>>>>> and bit cap rules of the other guys network vs. our own. But
that
>>>>>> seems perfectly fair to me.
>>>>>>
>>>>>> We also handle all tech support for the cusotmer.  The
customer
>>>>>> should NEVER contact the other isp. We have however, shown up
>>>>>> together at problematic customers and worked jointly to fix
any
>>>>>> issues.
>>>>>>
>>>>>>>
>>>>>>> But where do you think the line would be drawn in respect to
anti
>>>>>>> competitive practices?
>>>>>>
>>>>>> I'm not sure.  We've not had that come up yet.
>>>>>>
>>>>>> Did you have a specific situation in mind?
>>>>>>
>>>>>>>
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>>>>>>
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>>>>>
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