I was able to get out of ours when I moved 6 phones to another company. I
had a whole host of reasons beyond what you have but one thing that the new
company told me that's been helpful is to claim that there's another
alternative that meets needs they can't.
tell them that you HAVE to have more that 200kbps. When they can't do it,
tell them that you've found a company that can give it to you and you need
to move to the new company.
Naturally, they'll squawk. Persistence and call escalation seems to help.
Marlon
(509) 982-2181
(408) 907-6910 (Vonage) Consulting services
42846865 (icq) WISP Operator since 1999!
[EMAIL PROTECTED]
www.odessaoffice.com/wireless
www.odessaoffice.com/marlon/cam
----- Original Message -----
From: "George Rogato" <[EMAIL PROTECTED]>
To: "WISPA General List" <wireless@wispa.org>
Sent: Thursday, May 10, 2007 8:38 AM
Subject: Re: [WISPA] Try it out vs. Cingular
It's hard for me to believe he can't get out of his contract.
A customer of ours told me a couple years ago that there is some laws,
maybe just in Oregon, not sure, that eliminate the early termination fees.
I would dig deeper, there is no freaking way that you can be sold
something like a cell phone service and have to pay if the service is sub
standard.
I would especially want to attack the 1200 bill. If they can sell you 1200
worth of service in one month, and the same amount of service for 50 more
than your base bill, then I think there is also a giant hole in the
contract.
I bet there is a very easy unknown out for this and a refund as well.
I would start with the state public utilities commission.
Call the Governator, or your local senator or rep.
Don't swallow everything being shoved down your throats by a telco.
Mike Hammett wrote:
I have a potential customer that wanted to "try out" my service. He's
got money, so I wasn't afraid he was looking to get something for
nothing. He has Cingular now and can only get 125 - 175 kbit out of it.
I clearly can provide a faster less latent service for a lower monthly
cost (costs him $70/month).
Apparently he wasn't on the unlimited rate plan and got hit with a $1200
bill. He doesn't think he can get out of his Cingular. *argh*
That said, can anyone think of a way to hookup a standalone fax machine
with the Cingular card? I can't contemplate anything at all.
-----
Mike Hammett
Intelligent Computing Solutions
http://www.ics-il.com
--
George Rogato
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