Sounds like you need better gear.
---------- Mike Hammett Intelligent Computing Solutions http://www.ics-il.com ----- Original Message ----- From: "Marlon K. Schafer" <[EMAIL PROTECTED]> To: "WISPA General List" <wireless@wispa.org> Sent: Thursday, May 01, 2008 8:41 AM Subject: Re: [WISPA] Metered Broadband > We include 6 gigs with your account. Gigs 6 through 10 are $2.50 each. > 10 > through 20 are $5.00 each. > > Usually when my customers get over 20 it's due to a virus and they will > get > it fixed and not be up there again. We never bill for the first overage. > > If they keep up with the high usage (even after being warned about the > bill > that will come next time) we do bill them. Though we often cut the bill > in > half. > > We have a few people that download movies and are happy to pay us upwards > of > $100 per month on their $40 per month accounts. They say that they'll pay > the cable company or the movie rental place anyway, why not just pay us. > Works for me I guess. Trouble is, it's still not worth it. The heavy > users > screw things up for everyone, even if they pay $100 per month they still > use > up more spectrum than they are worth. Heaven forbid you get 3 or 4 like > that on one or 2 ap's on a tower.... > > We are billing out nearly $1000 per month in overages though. We get most > of that. Some people will quit and never pay, or we cut the bill way > down. > > When you are billing out $20k per month that extra grand sure helps! > marlon > > ----- Original Message ----- > From: "Kurt Fankhauser" <[EMAIL PROTECTED]> > To: "'WISPA General List'" <wireless@wispa.org> > Sent: Wednesday, April 30, 2008 7:12 PM > Subject: Re: [WISPA] Metered Broadband > > >>I agree mosth customers havn't hit 1GB transfer for this year. But what >> about the customer that downloaded 25GB last week? I have a few of those. >> >> >> >> Kurt Fankhauser >> WAVELINC >> P.O. Box 126 >> Bucyrus, OH 44820 >> 419-562-6405 >> www.wavelinc.com >> >> >> >> >> >> _____ >> >> From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On >> Behalf Of Travis Johnson >> Sent: Wednesday, April 30, 2008 9:45 PM >> To: WISPA General List >> Subject: Re: [WISPA] Metered Broadband >> >> >> >> Hi, >> >> Although it's a great thought, I don't think "metered" broadband will >> ever >> catch on in the US. Even the cell phone companies are moving to an >> "unlimited voice/data/SMS package for only $99" service pricing. My power >> company will do a "level-pay" program on my power after being activated >> for >> a full year. They take the average of the 12 months and that's your fixed >> monthly payment. They make adjustments each year, if necessary. >> >> There are a couple things I see: >> >> (1) People would rather have a higher monthly rate, if they know it's a >> fixed price. Nobody likes surprises, especially when it comes to bills. >> (2) You are basically cutting your own throat by doing something like >> this. >> Why would you go install a customer that may be a $15/mo customer >> (because >> they only check email) compared with installing a $29/mo customer? It's >> the >> same amount of time, equipment, customer support, tower rent, AP, etc. >> >> If you have people that are using more than a "fair" amount of bandwidth, >> then charge them more or ask them to leave... but there's no reason to >> completely remodel your pricing structure because of a few customers. >> >> Travis >> Microserv >> >> Scott Reed wrote: >> >> Half my customers have pulled less than 1G since April 16 or so when I >> started tracking it. I'll be optimistic and think they would all do 1G >> per month. I don't think I am going to drop a $33 per month customer >> down to $2 per month. >> I might consider $30 base and $2/G over X/Gig, but I haven't figured out >> what X is, yet. >> >> Mike Hammett wrote: >> >> >> So what types of rates would be appropriate for a metered broadband >> service? >> It obviously depends on what your costs are. I'll just throw something >> out >> to start a conversation, not necessarily reflective of any costs. >> >> $2/gig transferred, no other costs or limits. >> >> $10 base, $1.50/gig transferred, no other limits. >> >> >> ---------- >> Mike Hammett >> Intelligent Computing Solutions >> http://www.ics-il.com >> >> >> >> ---------------------------------------------------------------------------- >> ---- >> WISPA Wants You! 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