If the 10 % didn't know what their usage patterns were I probably wouldn't implement this cap. I have a many that download between 3 - 10 GB per day. A couple that upload half that. One sells the blueray discs he burns at the local plant site where he works. He's at 10GB plus daily. Sure the "I didn't know" will come up and I'll deal with those, but I either unload the customers or make money servicing them. 60% don't go above 5 GB in month and another 20% never hit 10GB. It's the ones that regularly use 25-250 GB that I need to do something about. We put our cap at 50GB for basic charges. That covers all but 5% of my customers today. We will be notifying customers when they hit half their alloted bits in any given month. I don't expect 90% will ever see a notification.
I don't necessarily agree with the premise that they don't know what's going on. A few sure. But what percentage of customer have leaky lines and get a big bill from the water company? And, because I see their traffic regularly, I will know who's got an issue and notify them. When was the last time a provider of any kind told you were going beyond your normal usage? Water, electric, cell, anyone? Dave Jonathan Schmidt wrote: > With byte cap tiers (the majority of deployment plans outside of the US, > by the way) the most likely "leak" are the youngsters on the home computer > network. The solution to "leak shock" is communication...well before the > limit is reached if it is climbing rapidly and at, for example, 75% and > 100%. The same thing should hold true with cell phone "SMS shock" ...my > good friend's teenage daughter engages in 3,000 to 4,000 text messages a > month. They quickly switched to a plan that could economically support > that. The "communications" on the cell phone was the next monthly bill > but ISPs can communicate immediately to their subscribers in the event > that a "leak shock" appears to be imminent. That can head off Larry's > correct assertion that the customer will claim that the fault is > elsewhere. > > . . . J o n a t h a n > > -----Original Message----- > From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On > Behalf Of Larry Yunker > Sent: Sunday, July 27, 2008 6:52 PM > To: 'WISPA General List' > Subject: Re: [WISPA] More FCC News - Net Neutrality > > >> I got a water bill last month for $210 and wasn't angry. My bill the >> month before was only $30 dollars. I knew what 25,000 gallons of water >> to fill my pool was going to cost me. >> > > The problem with that analogy is two fold: > > (1) you can physically see 25,000 gallons of water that you intentionally > put in your pool whereas you cannot see the 25Gigs of data that has been > downloaded from your laptop when you download a P2P client and that client > software automatically enables sharing. > > (2) you are presuming that someone INTENTIONALLY CAUSED THE INCREASED > USAGE. > My wife works for the local village and she frequently takes calls from > local citizens who have complaints about their water bills. Most > customers who call in to complain, have something broken that caused the > excessive water charges. For instance, they might have a toilet that > won't stop running. Similar circumstances occur in the internet world > when a P2P program automatically shares data with the world OR when a > virus evades your computer and spews volumes of data worthless data out to > the net. > > Bottom line.. if you institute bit caps be ready for a barrage of excuses > as to why it wasn't your customer's fault and why you need to reset the > meter. > > - Larry > > > > > > > > > > -------------------------------------------------------------------------- > ------ > WISPA Wants You! Join today! > http://signup.wispa.org/ > -------------------------------------------------------------------------- > ------ > > WISPA Wireless List: wireless@wispa.org > > Subscribe/Unsubscribe: > http://lists.wispa.org/mailman/listinfo/wireless > > Archives: http://lists.wispa.org/pipermail/wireless/ > > > -------------------------------------------------------------------------------- > WISPA Wants You! Join today! > http://signup.wispa.org/ > -------------------------------------------------------------------------------- > > WISPA Wireless List: wireless@wispa.org > > Subscribe/Unsubscribe: > http://lists.wispa.org/mailman/listinfo/wireless > > Archives: http://lists.wispa.org/pipermail/wireless/ > No virus found in this outgoing message. Checked by AVG - http://www.avg.com Version: 8.0.138 / Virus Database: 270.5.6/1577 - Release Date: 7/28/2008 6:55 AM -------------------------------------------------------------------------------- WISPA Wants You! Join today! http://signup.wispa.org/ -------------------------------------------------------------------------------- WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
