Since we run our own e-mail server the cost is minimal. But we still charge $5/mo for e-mail only (we offer web mail, imap, pop3, spam filtering (user controlled) as well virus filtering, web calendar with option for calendar & contacts syncing with Outlook, Windows Mobile devices and Blackberries). But since the "fee" is fairly low they have to pay upfront for a minimum of 6 months. We have numerous users that do this when transferring service (dialups going highspeed and we can not provide highspeed in their area or people that move, even have some customers that just like us I guess and getting e-mail only from us even though we have never provided internet connection for them and they do not live in an area we serve).
/ Eje -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of RickG Sent: Wednesday, November 05, 2008 9:12 PM To: WISPA General List Subject: [WISPA] cancelled customer email OK guys. I've never had this happen before so I'm not usre what to do. I've got a long time customer that has fallen for the AT&T DSL giveaway package and is switching. He asked if he could pay a small monthly rate to keep his email addresses for a few months until he gets the word out. My first reaction is to tell him to take a flying leap. After some thought, I want to be reasonable. I've thought about telling him he can do so with a low end plan. We dont sell email accounts. How do you handle this? -RickG ---------------------------------------------------------------------------- ---- WISPA Wants You! Join today! http://signup.wispa.org/ ---------------------------------------------------------------------------- ---- WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ -------------------------------------------------------------------------------- WISPA Wants You! Join today! http://signup.wispa.org/ -------------------------------------------------------------------------------- WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
