You have to remember, Only 8% of the worlds Population has common sense. Nick Olsen
Brevard Wireless ---------------------------------------- From: "Josh Luthman" <j...@imaginenetworksllc.com> Sent: Wednesday, May 20, 2009 4:15 PM To: "WISPA General List" <wireless@wispa.org> Subject: Re: [WISPA] Customers are great *Slams head on desk* Does it make any logical sense for those two little rabbit ear antennas in your house to be able to reach Chicago? On 5/20/09, Jack Unger wrote: > Seriously, "wireless" technology keeps advancing faster than anyone's > ability to educate the general public about what "wireless" is. > > Steve Barnes wrote: >> I operate a Fixed Wireless ISP in a 1 county area in eastern Indiana. I >> got a call from a client this morning very upset that her internet was >> down. My secretary very nicely tried to help the client understand that >> we would help figure out the problem but that we had not received any >> other calls from other clients on the tower and that we would have a tech >> help her out. >> >> The tech gets on the phone and starts looking at the tower and the radio >> to see that there is no issue and can even see that the ARP table shows a >> connection to their router at the house. >> >> Tech: So my secretary says that your internet isn't working. >> Client: Right, it worked earlier today on this same laptop but now >> nothing. >> Tech: Has anything changed today, power blink or anything that you are >> aware of. >> Client: not that I know of. >> Tech: Have you gone through the process of rebooting the Radio and Router.. >> Client: How am I supposed to do that. >> Tech: Just unplug the power to those two units. >> Client: I can't get to them right now. >> Tech: Oh I am sorry we must have installed them in a way that is >> inaccessible, can you tell me how your laptop is hooked up wireless or via >> the Ethernet cable. >> Client: Well its wireless at home and its wireless here in my car. >> Tech: Not that it's my business but why are you in your car. >> Client: I'm on my way to Chicago. >> Tech: So your not at home. >> Client: No, 75 miles from home. >> Tech: Do you have a wireless card from you cellular carrier. >> Client: No I have your service. You guys said that if I bought a router I >> could use it anywhere. >> Tech: Anywhere in your home. >> Client: What good will that do me in Chicago. >> Tech: I'm Sorry Our service is a Fixed Wireless internet service to your >> location and the wireless router lets the signal go 300ft at the most. >> That is your service area. That's what you get for $39 a month. >> Client: That's really great that's not what I want. How do I get a >> contract that will cover the whole country. >> Tech: Verizon or sprint. >> Client: But I can't even use my cellophane at home the signal is so bad. >> Tech: It's a better signal then your router will be in Chicago. >> >> >> Steve Barnes >> RCWiFi Wireless Internet Service >> >> >> ---------------------------------------------------------------------------- ---- >> WISPA Wants You! Join today! >> http://signup.wispa.org/ >> ---------------------------------------------------------------------------- ---- >> >> WISPA Wireless List: wireless@wispa.org >> >> Subscribe/Unsubscribe: >> http://lists.wispa.org/mailman/listinfo/wireless >> >> Archives: http://lists.wispa.org/pipermail/wireless/ >> >> >> > > -- > Jack Unger - President, Ask-Wi.Com, Inc. > Author - "Deploying License-Free Wireless WANs" > Serving the Broadband Wireless Industry Since 1993 > www.ask-wi.com 818-227-4220 jun...@ask-wi.com > Follow me on Twitter - "wireless_jack" > > > > > > > > ---------------------------------------------------------------------------- ---- > WISPA Wants You! Join today! > http://signup.wispa.org/ > ---------------------------------------------------------------------------- ---- > > WISPA Wireless List: wireless@wispa.org > > Subscribe/Unsubscribe: > http://lists.wispa.org/mailman/listinfo/wireless > > Archives: http://lists.wispa.org/pipermail/wireless/ > -- Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 "When you have eliminated the impossible, that which remains, however improbable, must be the truth." --- Sir Arthur Conan Doyle ---------------------------------------------------------------------------- ---- WISPA Wants You! Join today! http://signup.wispa.org/ ---------------------------------------------------------------------------- ---- WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ -------------------------------------------------------------------------------- WISPA Wants You! Join today! http://signup.wispa.org/ -------------------------------------------------------------------------------- WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
