yeesh... I had a guy call today. Asked him to reboot his computer. He said that he did. When we asked him "are you sure you rebooted your computer", he asked "how to I do that?".
This business would be great if it weren't for the customers, sometimes. ;) Mark Nash UnwiredWest 78 Centennial Loop Suite E Eugene, OR 97401 541-998-5555 541-998-5599 fax http://www.unwiredwest.com ----- Original Message ----- From: "Rick Harnish" <rharn...@onlyinternet.net> To: "'WISPA General List'" <wireless@wispa.org> Sent: Wednesday, June 10, 2009 4:30 PM Subject: [WISPA] Crazy Weather > This isn't weather related, but we had an interesting tech call the other > day. > > > > The customer said he had Dark Internet, the technician, curious to why he > called it Dark Internet asked what he meant. He said he only has Internet > when it is dark out. Well, this call was made during the day and > obviously > his Internet was not working at the time. The technician could not see > the > client radio from the AP so he had him check the power supply and POE. > The > customer said it was plugged into the wall but there was no light on the > POE. While troubleshooting, the customer said I can't see what I am > doing, > I need to turn on the lights. Miraculously, when he turned on the light > switch, the POE light came on and his Internet service started working > again. > > > > Imagine that! > > > > Rick Harnish > > > > From: motorola-boun...@wispa.org [mailto:motorola-boun...@wispa.org] On > Behalf Of Ken Hohhof > Sent: Wednesday, June 10, 2009 6:27 PM > To: Motorola Canopy User Group > Subject: Re: [Motorola II] Crazy Weather > > > > This has been the wettest spring in memory here west of Chicago. Some of > the farmers still have not been able to work their fields because they are > too wet. That makes them over a month late to plant, it's getting to > where > it will be too late to plant anything in those fields. Not the usual > crops > of field or soybeans. They are starting to talk sweet corn or limas. I > guess they could always plant hay. Our biggest business customer is a > fertilizer dealer and they don't know day to day what things will be like, > if it rains the farmers don't spread fertilizer, if it is dry for a couple > days then they can't handle all the orders. They do all the custom > fertilizer mixing via VPN to a central application server. I was just out > to a location where their PIX501 stopped talking to the Canopy SM, I > finally > had to put a switch inbetween. Not a negotiation problem, just plain > strange. > > > > Unfortunately lightning and tornados are not limited to spring. The last > few years we have been hit in June/July, even a really bad lightning storm > at Christmas time. We have had tornados and microbursts that have picked > up > silos and dropped them on the opposite side of a barn. > > > > The storm a couple days ago I had one customer router blow, and one old > Tranzeo radio. > > > > I also had a customer call today because they went to Florida for the > month > of March, they have been back since the beginning of April, and their > Internet has not worked since then. I actually left a phone message for > them in April, they are an older couple anb honestly I was worried they > had > died or something. Oddly, another Tranzeo customer. All they had to do > was > power cycle the radio. But waiting 2.5 months before calling? > > > > ----- Original Message ----- > > From: Steve D <mailto:bigd...@gmail.com> > > To: Motorola Canopy <mailto:motor...@wispa.org> User Group > > Sent: Wednesday, June 10, 2009 5:10 PM > > Subject: Re: [Motorola II] Crazy Weather > > > > As I was reading this very thread, the first big boom of thunder of the > year > shook my office! > > -Steve D > > > > On Wed, Jun 10, 2009 at 3:01 PM, Dylan Bouterse <dy...@corp.power1.com> > wrote: > > That sounds like an average afternoon here in Central Florida. We dread > "the > season". Fortunately today has been rather calm..so far. > > http://en.wikipedia.org/wiki/Florida#Climate > > "Florida's nickname is the "Sunshine State", but severe weather is a > common > occurrence in the state. Central Florida is known as the lightning capital > of the United States, as it experiences more lightning strikes than > anywhere > else in the country." > > L > > Dylan > > From: motorola-boun...@wispa.org [mailto:motorola-boun...@wispa.org] On > Behalf Of Doug Clark > Sent: Wednesday, June 10, 2009 5:52 PM > To: Motorola Canopy User Group > Subject: Re: [Motorola II] Crazy Weather > > > > > Its been thunderstorms and massive rain here, I have been fielding non > stop > calls > > with blown routers and ethernet cards :o( > > > > -------Original Message------- > > > > From: Matt Larsen - Lists <mailto:li...@manageisp.com> > > Date: 6/10/2009 3:44:24 PM > > To: WISPA General List <mailto:wireless@wispa.org> ; Motorola Canopy > <mailto:motor...@wispa.org> User Group; w...@part-15.org > > Subject: [Motorola II] Crazy Weather > > > > Storm #2 rolling in today.... > > > > We've already had three tornado warnings and at least one on the ground > > within three miles of my house. Amazingly enough - nothing is down > > other than one site that had a brief power outage. New 9 mile 19ghz > > link on 2' dishes faded from -48 to -70 for a while and then came back > > within a few minutes. Seems like we have had rain and lightning almost > > every night for the last two weeks. I can't help but feel that we are > > very fortunate that we have only had to replace a couple of radio units > > since it all started. > > > > This is the most rain we have gotten here in probably ten years or so. > > Anyone else seeing weird weather so far this year? > > > > Matt Larsen > > vistabeam.com > > > > > > > No virus found in this incoming message. > Checked by AVG - www.avg.com > Version: 8.5.339 / Virus Database: 270.12.60/2166 - Release Date: 06/10/09 > 05:52:00 > > > > > -- > -Steve D > > No virus found in this incoming message. > Checked by AVG - www.avg.com > Version: 8.5.339 / Virus Database: 270.12.61/2167 - Release Date: 06/10/09 > 18:30:00 > > > > -------------------------------------------------------------------------------- > WISPA Wants You! 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