I use Gmail for ISPs. Minimal support.
On 6/26/09, Robert West <robert.w...@just-micro.com> wrote:
> Email? We don't need no stinkin' email!
>
> We gave up email hosting. We were sending invoices via email and lots of
> the customers were never getting them because they never used the email
> address we gave them, they were mostly using Yahoo online! The user
> accounts were jammed packed of just junk mail and such because they never
> grabbed mail from their box. Well! After some thought, we stopped giving
> out email addresses and giving them a list of free email sites such as Gmail
> and yahoo. ("In an effort to keep our prices as friendly as we can.....
> blah, blah, blah.....) We grandfathered the existing users and hosted them
> but eventually they all moved to the free providers also. So now what? No
> more support calls on the email, I can tell ya that! More than half of our
> trouble tickets went away. I no longer have to recite to grandma how to
> reenter her user name and password just because the grandkids wiped it out
> of her incredimail. YES!!!
>
>
>
> -----Original Message-----
> From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On
> Behalf Of Marlon K. Schafer
> Sent: Friday, June 26, 2009 11:33 AM
> To: WISPA General List
> Subject: [WISPA] OT, pesky email stuff
>
> Hi All,
>
> What are you guys doing for email these days? I LOVE my setup for it's
> reliability, ease of use etc.
>
> Hacked customer accounts and virus's are killing me though. We don't catch
> things until 100,000s of messages go out and we get black listed. This has
> now happened 3 or 4 times in the last couple of years.
>
> My server admins aren't coming up with a solution to this other than to
> limit cc's to 25 per message. We did that once before and my phone rang off
>
> the hook because people can't send jokes to their friends.....
>
> The other thing that makes it hard is that the log files that I get (up to
> 40 megs per day!) don't list the authenticated sender, only the reply
> address. So I see tens of thousands of messages from a user that's not even
>
> mine (faked info). sigh
>
> We use Courier MTA.
>
> My thought is to set the server to allow a max of 1000 messages per day per
> user. And to somehow make the log file ONLY send me the number of messages
> received per a user, and the number sent, user name and ip addy of all those
>
> sending. Twice now I've asked about that idea and gotten no response from
> the server admins.
>
> Suggestions?
>
> laters,
> marlon
>
>
>
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--
Josh Luthman
Office: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373
"When you have eliminated the impossible, that which remains, however
improbable, must be the truth."
--- Sir Arthur Conan Doyle
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