I almost feel the same way too.
But a funny thing is, some of our customers like our email. It never has 
virus, and we have a spam filter provider that sends a daily quarantine 
report and those emails never make it to my server.
So for the most part, everything is great till we get blacklisted.
And a nice thing is, it's free advertising that you just can't buy.

When I see some of the emails people send to their groups cc'd and not 
bcc'd, and I see my domain in the bulk of those emails, I know other 
people do too that don't use my service.
When they get tired of poor support from their isp, like charter or 
qwest, they already know we are serving their friends and find their way 
to us.

We get a lot of word of mouth advertising that way.

RickG wrote:
> I have thought about this many times as well. I couldnt make a clean
> break so I practically keep it a secret that we offer it. They only
> get our email if they ask. Now, if we can drop the electrical
> storms!!!
> -RickG
> 
> On Fri, Jun 26, 2009 at 6:58 PM, Robert West<robert.w...@just-micro.com> 
> wrote:
>> Email?  We don't need no stinkin' email!
>>
>> We gave up email hosting.  We were sending invoices via email and lots of
>> the customers were never getting them because they never used the email
>> address we gave them, they were mostly using Yahoo online!  The user
>> accounts were jammed packed of just junk mail and such because they never
>> grabbed mail from their box.  Well!  After some thought, we stopped giving
>> out email addresses and giving them a list of free email sites such as Gmail
>> and yahoo.  ("In an effort to keep our prices as friendly as we can.....
>> blah, blah, blah.....)  We grandfathered the existing users and hosted them
>> but eventually they all moved to the free providers also.  So now what?  No
>> more support calls on the email, I can tell ya that!  More than half of our
>> trouble tickets went away.  I no longer have to recite to grandma how to
>> reenter her user name and password just because the grandkids wiped it out
>> of her incredimail.  YES!!!
>>
>>
>>
>> -----Original Message-----
>> From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On
>> Behalf Of Marlon K. Schafer
>> Sent: Friday, June 26, 2009 11:33 AM
>> To: WISPA General List
>> Subject: [WISPA] OT, pesky email stuff
>>
>> Hi All,
>>
>> What are you guys doing for email these days?  I LOVE my setup for it's
>> reliability, ease of use etc.
>>
>> Hacked customer accounts and virus's are killing me though.  We don't catch
>> things until 100,000s of messages go out and we get black listed.  This has
>> now happened 3 or 4 times in the last couple of years.
>>
>> My server admins aren't coming up with a solution to this other than to
>> limit cc's to 25 per message.  We did that once before and my phone rang off
>>
>> the hook because people can't send jokes to their friends.....
>>
>> The other thing that makes it hard is that the log files that I get (up to
>> 40 megs per day!) don't list the authenticated sender, only the reply
>> address.  So I see tens of thousands of messages from a user that's not even
>>
>> mine (faked info).  sigh
>>
>> We use Courier MTA.
>>
>> My thought is to set the server to allow a max of 1000 messages per day per
>> user.  And to somehow make the log file ONLY send me the number of messages
>> received per a user, and the number sent, user name and ip addy of all those
>>
>> sending.  Twice now I've asked about that idea and gotten no response from
>> the server admins.
>>
>> Suggestions?
>>
>> laters,
>> marlon
>>
>>
>>
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