I've dealt with this guy directly and he had me RMA's within a day. I had 10 replaced and shipped to me within a week. Hope this helps. I could never reach him on the phone but he responds in emails pretty quickly.
Michael Ford Ubiquiti Support Team Support Line - (408)942-1153 Main Line - (408)942-3085 Email: m...@ubnt.com (Live Chat 10am-5pm PST) Skype: ubiquiti_support Andy Trimmell PDSWireless Quick and Simple Internet Access Mooresville, Indiana 877-4-PDSNET ext 211 -----Original Message----- From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On Behalf Of RickG Sent: Wednesday, July 01, 2009 11:51 PM To: WISPA General List Subject: Re: [WISPA] Problem with an NS2 running the latest firmware I also wish they would move faster on RMA's! Their return process is not very good and you cant reach them by phone. -RickG On Wed, Jul 1, 2009 at 1:31 PM, <os10ru...@gmail.com> wrote: > I'm not sure that would offer total immunity from the manufacturer. I > know from rolling some of my own firmware for the NS that some > projects start with some code from the manufacturer's SDK and build > upon that. > > I'm a bit surprised UBNT doesn't move a little faster on resolving > some of these bugs. > > Greg > On Jul 1, 2009, at 1:16 PM, Charles Wyble wrote: > >> OpenWRT. :) >> >> I refuse to run stock firmware on my wifi gear. >> >> Roll my own image. >> >> http://luci.freifunk-halle.net/ is very cool. >> >> >> >> ------------------------------------------------------------------------ -------- >> WISPA Wants You! Join today! >> http://signup.wispa.org/ >> ------------------------------------------------------------------------ -------- >> >> WISPA Wireless List: wireless@wispa.org >> >> Subscribe/Unsubscribe: >> http://lists.wispa.org/mailman/listinfo/wireless >> >> Archives: http://lists.wispa.org/pipermail/wireless/ > > > > ------------------------------------------------------------------------ -------- > WISPA Wants You! Join today! > http://signup.wispa.org/ > ------------------------------------------------------------------------ -------- > > WISPA Wireless List: wireless@wispa.org > > Subscribe/Unsubscribe: > http://lists.wispa.org/mailman/listinfo/wireless > > Archives: http://lists.wispa.org/pipermail/wireless/ > ------------------------------------------------------------------------ -------- WISPA Wants You! Join today! http://signup.wispa.org/ ------------------------------------------------------------------------ -------- WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ No virus found in this incoming message. Checked by AVG - www.avg.com Version: 8.5.339 / Virus Database: 270.13.1/2212 - Release Date: 07/01/09 18:07:00 -------------------------------------------------------------------------------- WISPA Wants You! Join today! http://signup.wispa.org/ -------------------------------------------------------------------------------- WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
