Notify customer, give a warning, make not on account, disregard studio letter. Wait for subpoena before giving the studios any information.
Regards, Chuck Hogg Shelby Broadband 502-722-9292 ch...@shelbybb.com http://www.shelbybb.com -----Original Message----- From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On Behalf Of Adam Goodman Sent: Monday, November 09, 2009 12:12 PM To: WISPA General List Subject: [WISPA] DMCA - copyright infringement We have received an email from our provider with a complaint from "Twentieth Century FOX Film Corporation" about a download movie from BitTorrent. They demand we notify the customer and make sure the customer is aware of our AUP. Has anyone received a notice like this and how did you handle the case. Are you following DMCA protocol, or taking another path? Thank you, Adam ------------------------------------------------------------------------ -------- WISPA Wants You! Join today! http://signup.wispa.org/ ------------------------------------------------------------------------ -------- WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ -------------------------------------------------------------------------------- WISPA Wants You! Join today! http://signup.wispa.org/ -------------------------------------------------------------------------------- WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/