We're trying to get freeside working for us.  It's proving a bit of a wreck 
for us.  Would I go that route again?  Not at this time.  Once we finally 
have it totally up and running maybe I'll change my mind.  But right now I 
hate it.  We've spent nearly a year typing every customer in by hand.  We're 
less than half done (one person, 7 hours per week!).

We can't search on fields like what ap each customer is on.  We track the 
data but can't easily search on it.

The call things their own code words rather than normal billing type stuff 
we were used to with quickbooks etc.

marlon

----- Original Message ----- 
From: "chris cooper" <ccoo...@intelliwave.com>
To: "'WISPA General List'" <wireless@wispa.org>
Sent: Tuesday, February 16, 2010 1:07 PM
Subject: [WISPA] Billing and CRM solutions


>
> I am looking for a new, off the shelf billing and CRM solution.  I am
> not interested in writing something custom.  Im looking at Freeside,
> Platypus and Powercode.  Ive heard that Powercode hasn't performed great
> for people.  Any input on these three options?  Have you used them and
> what do you like/dislike about them?
>
> Thanks
> Chris
>
>
>
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