Figured it out - you have to use the "failsafe" option when booting, that gives 
you a menu you can use to erase the existing password. One of those special 
features I guess, at least if you google "Imagestream" and "password reset" or 
similar keywords you don't find it.

Thanks,

Tom S.
  ----- Original Message ----- 
  From: Josh Luthman 
  To: Tom Sharples ; WISPA General List 
  Sent: Monday, April 26, 2010 12:49 PM
  Subject: Re: [WISPA] On a more serious note - Imagestream password reset


  http://www.imagestream.com/Gateway.html

  You can call support and then leave a message.  Paul (maybe Josh) will call 
you back and tell you how it's done in a few minutes.

  Josh Luthman
  Office: 937-552-2340
  Direct: 937-552-2343
  1100 Wayne St
  Suite 1337
  Troy, OH 45373

  “Success is not final, failure is not fatal: it is the courage to continue 
that counts.”
  --- Winston Churchill



  On Mon, Apr 26, 2010 at 3:44 PM, Tom Sharples <tsharp...@qorvus.com> wrote:

    It's the "Imagestream Gateway Router" model, large rack-mount box with a
    ventilation filter door on the left.

    Tom S.

    ----- Original Message -----
    From: "Josh Luthman" <j...@imaginenetworksllc.com>
    To: "WISPA General List" <wireless@wispa.org>
    Sent: Monday, April 26, 2010 12:41 PM
    Subject: Re: [WISPA] On a more serious note - Imagestream password reset


    What kind of ImageStream is this?

    I know you have to reboot it and do something when it first starts.  If
    memory serves me right you have to hit enter when it's loading with the
    "........" at the bottom...

    I can run over to the closet and get the bitrates of my Rebel if you need
    them.

    Josh Luthman
    Office: 937-552-2340
    Direct: 937-552-2343
    1100 Wayne St
    Suite 1337
    Troy, OH 45373

    “Success is not final, failure is not fatal: it is the courage to continue
    that counts.”
    --- Winston Churchill


    On Mon, Apr 26, 2010 at 3:31 PM, Tom Sharples <tsharp...@qorvus.com> wrote:

    > Just fired up the Imagestream gateway router we picked up on Ebay. It was
    > supposed to have been returned to factory defaults, but apparently was
    > not,
    > since I can't get in using "root / <blank> " on the CLI. Does anyone out
    > here know how to reset the unit? I can't find any on-line documentation
    > that
    > describes the process.
    >
    > Thanks,
    >
    > Tom S.
    >
    >
    >
    > 
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