I hear you on the "Just fix it" part.
Powercode's upgrades are crazy simple...
The main page indicates that there is an upgrade available...
You check out the Release Notes...
Notify for everyone to logout of Powercode...
You click on the "Upgrade" link, and it queues the auto-in-place upgrade for
the next 5-minute cycle and scripts do the rest.
Upgrade is downloaded and installed...server reboots and you're done.
----- Original Message -----
From: "Justin Wilson" <li...@mtin.net>
To: "WISPA General List" <wireless@wispa.org>; "David E. Smith"
<d...@mvn.net>
Sent: Tuesday, May 11, 2010 3:21 PM
Subject: Re: [WISPA] Call Tracking / Customer management software
The things I have seen is importing the codes back into the software.
Maybe it¹s on the software side, not on the authorize.net side. I am not a
programmer by any means. If I am basing my accounts receivable on software
I personally want some sort of support behind it. Not just ³some guy². If
you have multiple people you can call for an Open source solution, such as
freeside, that is better. I have heard more than one case where a
programmer left a company and the company spent the next 6 months re-working
the code. If you have the resources that is fine. I am just saying I
would want someone to call and be able to say ³This isn¹t working fix it. I
am going to go install some customers while you are fixing it².
Commercial solutions can be expensive. So can customizing and
supporting a ³Free² one. If someone is looking to do just billign then
quickbooks or just about any other such program should suffice.
Back to the call tracking. I was a big fan of perldesk. In the process
of getting another license for a project now.
Justin
--
Justin Wilson <j...@mtin.net>
http://www.mtin.net/blog
Wisp Consulting Tower Climbing Network Support
From: "David E. Smith" <d...@mvn.net>
Reply-To: WISPA General List <wireless@wispa.org>
Date: Tue, 11 May 2010 16:51:37 -0500
To: WISPA General List <wireless@wispa.org>
Subject: Re: [WISPA] Call Tracking / Customer management software
On Tue, May 11, 2010 at 16:46, Justin Wilson <li...@mtin.net> wrote:
> To me any billing software needs to have an active development behind
> it. Places like authorize.net and the like make changes that break API
> enabled apps on a semi-regular basis.
>
>
What kind of API changes are you referring to? Ten years ago, I set up a
small Web site/store for a friend, using authorize.net; I've had to make
exactly one change in that whole time to the credit card processing side of
things.
David Smith
MVN.net
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