I have had Cacti cause changed to some of my switches and to an couple of APs before. I also had an SM that ants infected and caused a short across the timing port causing the SM to reset itself. This is one of the hazards of putting SMs 100+ feet up trees.
On 09/09/2010 09:59 AM, Forbes Mercy wrote: > Many thanks, I'll do that. > > Forbes > > On 9/9/2010 9:49 AM, Patrick Shoemaker wrote: > >> I would make sure that the SNMP community string is set to something >> other than default, and disable write access if you're not using that >> functionality. I forget if it's enabled by default, but I think it is >> for Prizm. >> >> Also, might want to upgrade that software? >> >> Patrick Shoemaker >> Vector Data Systems LLC >> shoemak...@vectordatasystems.com >> office: (301) 358-1690 x36 >> http://www.vectordatasystems.com >> >> On 9/9/2010 11:31 AM, Forbes Mercy wrote: >> >>> Patrick, >>> >>> This unit has run seamlessly for over 5 years then dumped to default >>> twice in a day. I changed passwords again the second time and it hasn't >>> happened yet, but that was just yesterday. We had other network issues >>> at the same time that may have contributed. When we've had other issues >>> we lost the two other Moto backhauls as well, the hazard of bridged >>> networking. >>> >>> Thanks, >>> Forbes >>> >>> On 9/9/2010 7:15 AM, Patrick Shoemaker wrote: >>> >>>> I don't see much of anything useful in there. Is there anything in >>>> common with the ones that have lost their config? Same site, same power >>>> supply, same manufacturing batch, etc? >>>> >>>> >>>> Patrick Shoemaker >>>> Vector Data Systems LLC >>>> shoemak...@vectordatasystems.com >>>> office: (301) 358-1690 x36 >>>> http://www.vectordatasystems.com >>>> >>>> On 9/8/2010 10:22 PM, Forbes Mercy wrote: >>>> >>>>> Patrick this is today's event log, no there's no sync, does this help?: >>>>> >>>>> ------------------------------------------------------------------------------------------------------------------------------------ >>>>> 00:00:00 UT : 01/01/00 : File root.c : Line 874 ******System Startup****** >>>>> 00:00:01 UT : 01/01/00 : File root.c : Line 879 Software Version : >>>>> CANOPY4.2.1 Apr 16 2004 15:23:05 BH-DES >>>>> 00:00:01 UT : 01/01/00 : File root.c : Line 883 Software Boot Version : >>>>> CANOPYBOOT 1.0 >>>>> 00:00:01 UT : 01/01/00 : File root.c : Line 887 FPGA Version : 06240318 >>>>> 00:00:01 UT : 01/01/00 : File root.c : Line 891 FPGA Features : DES >>>>> 03:30:18 UT : 09/08/10 : File >>>>> C:/ISIPPC/pssppc.250/bsps/devices/whisp/syslog.c : Line 1055 Time set >>>>> 17:47:59 UT : 09/08/10 : File httptask.c : Line 616 Reboot from Webpage. >>>>> 17:47:59 UT : 09/08/10 : File >>>>> C:/ISIPPC/pssppc.250/bsps/devices/whisp/syslog.c : Line 1055 Time set >>>>> 17:47:59 UT : 09/08/10 : File >>>>> C:/ISIPPC/pssppc.250/bsps/devices/whisp/syslog.c : Line 914 System Reset >>>>> Exception -- External Hard Reset WatchDog Cur ExtInt 99 Max ExtInt 717 >>>>> Cur DecInt 68 Max DecInt 180 Cur Sync 0 Max Sync 47 Cur LED 0 Max LED 1 >>>>> Cur EthXcvr 0 Max EthXcvr 1 Cur FEC 6 Max FEC 328 Cur FPGA 93 Max FPGA >>>>> 488 Cur FrmLoc 0 Max FrmLoc 0 AAState 0 >>>>> 17:47:59 UT : 09/08/10 : File root.c : Line 874 ******System Startup****** >>>>> 17:48:00 UT : 09/08/10 : File root.c : Line 879 Software Version : >>>>> CANOPY4.2.1 Apr 16 2004 15:23:05 BH-DES >>>>> 17:48:00 UT : 09/08/10 : File root.c : Line 883 Software Boot Version : >>>>> CANOPYBOOT 1.0 >>>>> 17:48:00 UT : 09/08/10 : File root.c : Line 887 FPGA Version : 06240318 >>>>> 17:48:00 UT : 09/08/10 : File root.c : Line 891 FPGA Features : DES >>>>> 00:00:00 UT : 01/01/00 : File >>>>> C:/ISIPPC/pssppc.250/bsps/devices/whisp/syslog.c : Line 1055 Time set >>>>> 00:00:00 UT : 01/01/00 : File >>>>> C:/ISIPPC/pssppc.250/bsps/devices/whisp/syslog.c : Line 914 System Reset >>>>> Exception -- External Hard Reset >>>>> 00:00:00 UT : 01/01/00 : File root.c : Line 874 ******System Startup****** >>>>> 00:00:01 UT : 01/01/00 : File root.c : Line 879 Software Version : >>>>> CANOPY4.2.1 Apr 16 2004 15:23:05 BH-DES >>>>> 00:00:01 UT : 01/01/00 : File root.c : Line 883 Software Boot Version : >>>>> CANOPYBOOT 1.0 >>>>> 00:00:01 UT : 01/01/00 : File root.c : Line 887 FPGA Version : 06240318 >>>>> 00:00:01 UT : 01/01/00 : File root.c : Line 891 FPGA Features : DES >>>>> 00:13:50 UT : 01/01/00 : File httptask.c : Line 616 Reboot from Webpage. >>>>> 00:10:34 UT : 01/01/00 : File >>>>> C:/ISIPPC/pssppc.250/bsps/devices/whisp/syslog.c : Line 1055 Time set >>>>> 00:10:34 UT : 01/01/00 : File >>>>> C:/ISIPPC/pssppc.250/bsps/devices/whisp/syslog.c : Line 914 System Reset >>>>> Exception -- External Hard Reset WatchDog Cur ExtInt 0 Max ExtInt 66 Cur >>>>> DecInt 60 Max DecInt 178 Cur Sync 0 Max Sync 65 Cur LED 0 Max LED 1 Cur >>>>> EthXcvr 0 Max EthXcvr 1 Cur FEC 0 Max FEC 60 Cur FPGA 0 Max FPGA 61 Cur >>>>> FrmLoc 0 Max FrmLoc 0 AAState 0 >>>>> 00:10:34 UT : 01/01/00 : File root.c : Line 874 ******System Startup****** >>>>> 00:10:35 UT : 01/01/00 : File root.c : Line 879 Software Version : >>>>> CANOPY4.2.1 Apr 16 2004 15:23:05 BH-DES >>>>> 00:10:35 UT : 01/01/00 : File root.c : Line 883 Software Boot Version : >>>>> CANOPYBOOT 1.0 >>>>> 00:10:35 UT : 01/01/00 : File root.c : Line 887 FPGA Version : 06240318 >>>>> 00:10:35 UT : 01/01/00 : File root.c : Line 891 FPGA Features : DES >>>>> 18:45:04 UT : 09/08/10 : File >>>>> C:/ISIPPC/pssppc.250/bsps/devices/whisp/syslog.c : Line 1055 Time set >>>>> 18:56:43 UT : 09/08/10 : File httptask.c : Line 616 Reboot from Webpage. >>>>> 18:56:40 UT : 09/08/10 : File >>>>> C:/ISIPPC/pssppc.250/bsps/devices/whisp/syslog.c : Line 1055 Time set >>>>> 18:56:40 UT : 09/08/10 : File >>>>> C:/ISIPPC/pssppc.250/bsps/devices/whisp/syslog.c : Line 914 System Reset >>>>> Exception -- External Hard Reset WatchDog Cur ExtInt 27 Max ExtInt 601 >>>>> Cur DecInt 52 Max DecInt 176 Cur Sync 0 Max Sync 34 Cur LED 0 Max LED 1 >>>>> Cur EthXcvr 0 Max EthXcvr 1 Cur FEC 4 Max FEC 267 Cur FPGA 23 Max FPGA >>>>> 405 Cur FrmLoc 0 Max FrmLoc 0 AAState 0 >>>>> 18:56:40 UT : 09/08/10 : File root.c : Line 874 ******System Startup****** >>>>> 18:56:41 UT : 09/08/10 : File root.c : Line 879 Software Version : >>>>> CANOPY4.2.1 Apr 16 2004 15:23:05 BH-DES >>>>> 18:56:41 UT : 09/08/10 : File root.c : Line 883 Software Boot Version : >>>>> CANOPYBOOT 1.0 >>>>> 18:56:41 UT : 09/08/10 : File root.c : Line 887 FPGA Version : 06240318 >>>>> 18:56:41 UT : 09/08/10 : File root.c : Line 891 FPGA Features : DES >>>>> 20:58:19 UT : 09/08/10 : File httptask.c : Line 616 Reboot from Webpage. >>>>> 20:55:42 UT : 09/08/10 : File >>>>> C:/ISIPPC/pssppc.250/bsps/devices/whisp/syslog.c : Line 1055 Time set >>>>> 20:55:42 UT : 09/08/10 : File >>>>> C:/ISIPPC/pssppc.250/bsps/devices/whisp/syslog.c : Line 914 System Reset >>>>> Exception -- External Hard Reset WatchDog Cur ExtInt 0 Max ExtInt 81 Cur >>>>> DecInt 52 Max DecInt 176 Cur Sync 0 Max Sync 68 Cur LED 0 Max LED 1 Cur >>>>> EthXcvr 0 Max EthXcvr 1 Cur FEC 0 Max FEC 53 Cur FPGA 0 Max FPGA 64 Cur >>>>> FrmLoc 0 Max FrmLoc 0 AAState 0 >>>>> 20:55:42 UT : 09/08/10 : File root.c : Line 874 ******System Startup****** >>>>> 20:55:43 UT : 09/08/10 : File root.c : Line 879 Software Version : >>>>> CANOPY4.2.1 Apr 16 2004 15:23:05 BH-DES >>>>> 20:55:43 UT : 09/08/10 : File root.c : Line 883 Software Boot Version : >>>>> CANOPYBOOT 1.0 >>>>> 20:55:43 UT : 09/08/10 : File root.c : Line 887 FPGA Version : 06240318 >>>>> 20:55:43 UT : 09/08/10 : File root.c : Line 891 FPGA Features : DES >>>>> 20:59:40 UT : 09/08/10 : File >>>>> C:/ISIPPC/pssppc.250/bsps/devices/whisp/syslog.c : Line 1055 Time set >>>>> 21:01:12 UT : 09/08/10 : File httptask.c : Line 616 Reboot from Webpage. >>>>> 21:01:08 UT : 09/08/10 : File >>>>> C:/ISIPPC/pssppc.250/bsps/devices/whisp/syslog.c : Line 1055 Time set >>>>> 21:01:08 UT : 09/08/10 : File >>>>> C:/ISIPPC/pssppc.250/bsps/devices/whisp/syslog.c : Line 914 System Reset >>>>> Exception -- External Hard Reset WatchDog Cur ExtInt 33 Max ExtInt 264 >>>>> Cur DecInt 51 Max DecInt 290 Cur Sync 0 Max Sync 41 Cur LED 0 Max LED 1 >>>>> Cur EthXcvr 0 Max EthXcvr 1 Cur FEC 7 Max FEC 74 Cur FPGA 26 Max FPGA >>>>> 198 Cur FrmLoc 0 Max FrmLoc 0 AAState 0 >>>>> 21:01:08 UT : 09/08/10 : File root.c : Line 874 ******System Startup****** >>>>> 21:01:09 UT : 09/08/10 : File root.c : Line 879 Software Version : >>>>> CANOPY4.2.1 Apr 16 2004 15:23:05 BH-DES >>>>> 21:01:09 UT : 09/08/10 : File root.c : Line 883 Software Boot Version : >>>>> CANOPYBOOT 1.0 >>>>> 21:01:09 UT : 09/08/10 : File root.c : Line 887 FPGA Version : 06240318 >>>>> 21:01:09 UT : 09/08/10 : File root.c : Line 891 FPGA Features : DES >>>>> 21:01:58 UT : 09/08/10 : File >>>>> C:/ISIPPC/pssppc.250/bsps/devices/whisp/syslog.c : Line 1055 Time set >>>>> 00:00:00 UT : 01/01/00 : File >>>>> C:/ISIPPC/pssppc.250/bsps/devices/whisp/syslog.c : Line 1055 Time set >>>>> 00:00:00 UT : 01/01/00 : File >>>>> C:/ISIPPC/pssppc.250/bsps/devices/whisp/syslog.c : Line 914 System Reset >>>>> Exception -- External Hard Reset >>>>> 00:00:00 UT : 01/01/00 : File root.c : Line 874 ******System Startup****** >>>>> 00:00:01 UT : 01/01/00 : File root.c : Line 879 Software Version : >>>>> CANOPY4.2.1 Apr 16 2004 15:23:05 BH-DES >>>>> 00:00:01 UT : 01/01/00 : File root.c : Line 883 Software Boot Version : >>>>> CANOPYBOOT 1.0 >>>>> 00:00:01 UT : 01/01/00 : File root.c : Line 887 FPGA Version : 06240318 >>>>> 00:00:01 UT : 01/01/00 : File root.c : Line 891 FPGA Features : DES >>>>> 00:43:33 UT : 09/09/10 : File >>>>> C:/ISIPPC/pssppc.250/bsps/devices/whisp/syslog.c : Line 1055 Time set >>>>> >>>>> On 9/8/2010 5:56 PM, Patrick Shoemaker wrote: >>>>> >>>>>> Okay, if it is the PTP100/200 series, is the event log being >>>>>> preserved >>>>>> after the reset to defaults? Did you change just the user passwords or >>>>>> did you change the SNMP community string as well? Do you have anything >>>>>> plugged in to the timing port? What is the setting for the default plug >>>>>> action set to- reset to defaults or just bypass user login? >>>>>> >>>>>> If PTP400/500/600 series, the reset signal is sent over the power >>>>>> conductors feeding the ODU. It's feasible that a cable or PIDU problem >>>>>> could cause erroneous resets. But the same cable or PIDU problem on >>>>>> three separate radios would be unlikely. >>>>>> >>>>>> Patrick Shoemaker >>>>>> Vector Data Systems LLC >>>>>> shoemak...@vectordatasystems.com >>>>>> office: (301) 358-1690 x36 >>>>>> http://www.vectordatasystems.com >>>>>> >>>>>> >>>>>> On 9/8/2010 8:44 PM, Josh Luthman wrote: >>>>>> >>>>>> >>>>>>> The subject says BH as in BH10 or BH20... >>>>>>> >>>>>>> Josh Luthman >>>>>>> Office: 937-552-2340 >>>>>>> Direct: 937-552-2343 >>>>>>> 1100 Wayne St >>>>>>> Suite 1337 >>>>>>> Troy, OH 45373 >>>>>>> >>>>>>> >>>>>>> >>>>>>> On Wed, Sep 8, 2010 at 8:09 PM, Patrick Shoemaker >>>>>>> <shoemak...@vectordatasystems.com> wrote: >>>>>>> >>>>>>> >>>>>>>> PTP400/500/800 is a completely different platform than PTP100/200. >>>>>>>> >>>>>>>> Patrick Shoemaker >>>>>>>> Vector Data Systems LLC >>>>>>>> shoemak...@vectordatasystems.com >>>>>>>> office: (301) 358-1690 x36 >>>>>>>> http://www.vectordatasystems.com >>>>>>>> >>>>>>>> On 9/8/2010 8:06 PM, Josh Luthman wrote: >>>>>>>> >>>>>>>> It's all the same hardware isn't it? >>>>>>>> >>>>>>>> On Sep 8, 2010 7:53 PM, "Patrick Shoemaker" >>>>>>>> <shoemak...@vectordatasystems.com> wrote: >>>>>>>> >>>>>>>> First it would help to know what model BH you have. >>>>>>>> >>>>>>>> Patrick Shoemaker >>>>>>>> Vector Data Systems LLC >>>>>>>> shoemak...@vectordatasystems.com >>>>>>>> office: (301) 358-1690 x36 >>>>>>>> http://www.vectordatasystems.com >>>>>>>> >>>>>>>> >>>>>>>> On 9/8/2010 6:08 PM, Forbes Mercy wrote: >>>>>>>> >>>>>>>> >>>>>>>>> This is the third Motorola backhaul where the remote en... >>>>>>>>> >>>>>>>>> >>>>>>>> -------------------------------------------------------------------------------- >>>>>>>> WISPA Wants You! 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