I think they figured out that the cost of a bad and argumentative RMA process is greater than a smooth one.
I have enough frustration and the UBNT RMA process is good for my mood. Bob- -----Original Message----- From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On Behalf Of Michael Baird Sent: Friday, September 17, 2010 1:06 PM To: wireless@wispa.org Subject: Re: [WISPA] Ubiquiti RMA Process Ubiquiti used to be hit and miss with RMA's, they have improved the process over time. Regards Michael Baird > I have been throughly impressed with the RMA process at Ubiquiti. I had > some blown up Bullets and they processed the RMA very quickly and had > new units back to me within a few weeks. After dealing with the > extremely long RMA process that Tranzeo has, it's refreshing to see a > company like Ubiquiti stand behind there product. It's definitely one > more reason to use their equipment. > > ---------------------------------------------------------------------------- ---- WISPA Wants You! Join today! http://signup.wispa.org/ ---------------------------------------------------------------------------- ---- WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ -------------------------------------------------------------------------------- WISPA Wants You! Join today! http://signup.wispa.org/ -------------------------------------------------------------------------------- WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
