I got stacks of Tranzeo CPQ's/SL2's just laying around so its not like I'm
waiting on CPE's for installs. I just want my $800 worth of radio's fixed
that I paid for..

 

Kurt Fankhauser

WAVELINC

P.O. Box 126

Bucyrus, OH 44820

419-562-6405

 

 

  _____  

From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On
Behalf Of Josh Luthman
Sent: Tuesday, October 12, 2010 11:15 AM
To: WISPA General List
Subject: Re: [WISPA] Tranzeo RMA process lately....

 

While I understand that is irritating to sink that kind of money, the way to
look at it is:

a) spend days, effort, time frustration, shipping etc to get them replaced -
figure this is $50 to fix a once broken unit
b) buy a new Ubnt something for $80 and use it in ~3 days

Josh Luthman
Office: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373



On Tue, Oct 12, 2010 at 11:11 AM, Kurt Fankhauser <k...@wavelinc.com> wrote:

Oh believe me Josh, I haven't bought a Tranzeo for over a year. (I'm sure
many others haven't either) But these units are still under warranty and for
the price I paid for them ($180/each/CPQ19) when I could have bought 2
ubiquities I think this is ridiculus.

 

Kurt Fankhauser

WAVELINC

P.O. Box 126

Bucyrus, OH 44820

419-562-6405

 

 

  _____  

From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On
Behalf Of Josh Luthman
Sent: Tuesday, October 12, 2010 10:51 AM
To: WISPA General List
Subject: Re: [WISPA] Tranzeo RMA process lately....

 

Not sure why you don't just toss the Tranzeo and buy a Ubnt - same features,
same cost (assuming you're paying shipping and waiting months and arguing
via email).

Josh Luthman
Office: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373

On Tue, Oct 12, 2010 at 10:46 AM, Kurt Fankhauser <k...@wavelinc.com> wrote:

Has anyone else been having problems getting Tranzeo RMA's through lately or
even a response from them? I usually only RMA 1 at a time but waited until I
got 4 radios this last time and filled out the RMA and got an email from
their tech saying I must have the radio LED's turned off or something.
(which I can assure you I don't) I emailed them back twice and 2 weeks later
have still gotten no response. Its almost like they are avoiding fixing
these radio's. 

 

I don't even know if people are even buying Tranzeo anymore with Ubiquity
around. Looks like Tranzeo's stock has been tanking the past 12 months, I
suppose that's why my RMA's haven't been coming through..

 

Kurt Fankhauser

WAVELINC

P.O. Box 126

Bucyrus, OH 44820

419-562-6405

 

 

 




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