I got stacks of Tranzeo CPQ's/SL2's just laying around so its not like I'm waiting on CPE's for installs. I just want my $800 worth of radio's fixed that I paid for..
Kurt Fankhauser WAVELINC P.O. Box 126 Bucyrus, OH 44820 419-562-6405 _____ From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On Behalf Of Josh Luthman Sent: Tuesday, October 12, 2010 11:15 AM To: WISPA General List Subject: Re: [WISPA] Tranzeo RMA process lately.... While I understand that is irritating to sink that kind of money, the way to look at it is: a) spend days, effort, time frustration, shipping etc to get them replaced - figure this is $50 to fix a once broken unit b) buy a new Ubnt something for $80 and use it in ~3 days Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Tue, Oct 12, 2010 at 11:11 AM, Kurt Fankhauser <k...@wavelinc.com> wrote: Oh believe me Josh, I haven't bought a Tranzeo for over a year. (I'm sure many others haven't either) But these units are still under warranty and for the price I paid for them ($180/each/CPQ19) when I could have bought 2 ubiquities I think this is ridiculus. Kurt Fankhauser WAVELINC P.O. Box 126 Bucyrus, OH 44820 419-562-6405 _____ From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On Behalf Of Josh Luthman Sent: Tuesday, October 12, 2010 10:51 AM To: WISPA General List Subject: Re: [WISPA] Tranzeo RMA process lately.... Not sure why you don't just toss the Tranzeo and buy a Ubnt - same features, same cost (assuming you're paying shipping and waiting months and arguing via email). Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Tue, Oct 12, 2010 at 10:46 AM, Kurt Fankhauser <k...@wavelinc.com> wrote: Has anyone else been having problems getting Tranzeo RMA's through lately or even a response from them? I usually only RMA 1 at a time but waited until I got 4 radios this last time and filled out the RMA and got an email from their tech saying I must have the radio LED's turned off or something. (which I can assure you I don't) I emailed them back twice and 2 weeks later have still gotten no response. Its almost like they are avoiding fixing these radio's. I don't even know if people are even buying Tranzeo anymore with Ubiquity around. Looks like Tranzeo's stock has been tanking the past 12 months, I suppose that's why my RMA's haven't been coming through.. Kurt Fankhauser WAVELINC P.O. Box 126 Bucyrus, OH 44820 419-562-6405 ---------------------------------------------------------------------------- ---- WISPA Wants You! Join today! http://signup.wispa.org/ ---------------------------------------------------------------------------- ---- WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ ---------------------------------------------------------------------------- ---- WISPA Wants You! Join today! http://signup.wispa.org/ ---------------------------------------------------------------------------- ---- WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
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