Are you talking about hunt groups? If so it works identical to Att. Say a 
business has a main line and 3 roll over lines. If someone calls the main line 
and it is busy it automatically rolls to line 2 or 3 or 4. No waiting. If there 
is no answer on any of the rollover lines it will roll back to the main line 
voice mail.  

Sent from my iPhone4

On Nov 11, 2010, at 9:09 PM, Chuck Bartosch <ch...@clarityconnect.com> wrote:

> How do you handle the line pool problem? It's the only issue keeping me from 
> going to Vox for business customers-most businesses have multiple lines where 
> a customer calls in and gets whatever line is free in the pool. Vox can do 
> line forwarding, but that means the customer has to call the first line in 
> the forwarding sequence and there's a delay while each line is found to be 
> busy before it's forwarded (I assume), so it isn't the same as normal line 
> pool.
> 
> Would love a practical solution to this problem.
> 
> Chuck
> 
> On Nov 11, 2010, at 9:08 PM, Jeremie Chism wrote:
> 
>> Everything we use is branded in our name including the LOA's and the portal. 
>> Vox handles everything up front during the setup process. Since 95% of our 
>> lines are ported from other companies it was important for this to all have 
>> our company name. 
>> 
>> Sent from my iPhone4
>> 
>> On Nov 11, 2010, at 7:27 PM, Roger Howard <g5inter...@gmail.com> wrote:
>> 
>>> If you use VOX, do you still have to do all the FCC stuff, since you
>>> are not the provider?
>>> 
>>> Thanks,
>>> Roger
>>> 
>>> On Thu, Nov 11, 2010 at 7:21 PM, Jeremie Chism <jchi...@gmail.com> wrote:
>>>> Tried Telemedium. They were horrible. As a matter of fact they are out of 
>>>> business now. We use VOX. They are a wispa member. I have yet to get a 
>>>> call from anyone complaining about voice quality b
>>>> 
>>>> Sent from my iPhone4
>>>> 
>>>> On Nov 11, 2010, at 6:24 PM, Ryan Goldberg <rgoldb...@compudyne.net> wrote:
>>>> 
>>>>> Whose service do you use?  Who if anyone did you try before current 
>>>>> provider?
>>>>> 
>>>>> Thanks-
>>>>> Ryan
>>>>> 
>>>>> 
>>>>> 
>>>>> On Nov 11, 2010, at 5:07 PM, Jeremie Chism <jchi...@gmail.com> wrote:
>>>>> 
>>>>>> Our approach is white label to business only bundled with our Internet 
>>>>>> usually and other Internet outside of our coverage. We include email, 
>>>>>> webhosting, data backup with all packages to make us "sticky". Also we 
>>>>>> definitely aren't the cheapest. We went that route in the beginning but 
>>>>>> sales didn't take off until we raised our price.
>>>>>> 
>>>>>> Sent from my iPhone4
>>>>>> 
>>>>>> On Nov 11, 2010, at 5:02 PM, Ryan Goldberg <rgoldb...@compudyne.net> 
>>>>>> wrote:
>>>>>> 
>>>>>>> Curious what models you guys are working.  Hosted PBX, white label, 
>>>>>>> etc.  What approach for SMB v. residential v enterprise.  And so on.
>>>>>>> 
>>>>>>> TIA
>>>>>>> 
>>>>>>> Ryan
>>>>>>> 
>>>>>>> 
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> 
> --------------
> Chuck Bartosch
> Clarity Connect, Inc.
> 200 Pleasant Grove Road
> Ithaca, NY 14850
> (607) 257-8268
> 
> "When the stars threw down their spears,
> and water'd heaven with their tears,
> Did He smile, His work to see?
> Did He who made the Lamb make thee?"
> 
> From William Blake's Tiger!, Tiger!
> 
> 
> 
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