Platypus 7 will be out in January and supposedly is going to include some of the things that have been missing. I know that Wombat (the help desk system) will now be built into it as opposed to being an add-on component. They are also touting improved services and features specifically for WISP's. Will have to wait until Jan to see I guess.
I've personally been very pleased with Platypus for the past 6 years. I've been anxious for a new full-version since Tucows bought them to see what it will be like, and am really excited about version 7 coming out. I just hope I'm not let down too much... -----Original Message----- From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On Behalf Of Josh Luthman Sent: Thursday, December 02, 2010 1:41 PM To: WISPA General List Subject: Re: [WISPA] Backend systems To do everything at once, your options are Powercode and Azotel. Bits and pieces will require an expert on site (Freeside, Platypus, etc). Platypus is not a back end system so it doesn't compare to Powercode. Platypus only bills, but has some plugins to work with some things here and there. I am happy with Powercode. It does all the things you listed. Has really good tools for Ubiquiti and Canopy (auto provisioning, BAM, etc). Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Thu, Dec 2, 2010 at 1:36 PM, Shane MacDonald <wi...@kpperformance.ca> wrote: > Has any of you ever tired Powercode as a backend systems? > Does anyone have experience with it compared to Platypus? > > We have a number of customers ranging between the 300 to 700 clients. > I am trying to find a solution I maybe able to recommend them. > Billing is an important piece but it also needs to have a ticketing > system, be able to monitor clients, record history, etc. > The two above I have received the most endorsements for and just > wonder which maybe better. > > Shane > KP Performance > > > On 24-Aug-10, at 10:18 AM, Jon Auer wrote: > >> Unfortunately that's a fact of life of enterprise software. >> Any sufficiently powerfully piece of software will require a lot of >> customization to do exactly what you want. >> Witness all the Oracle/PeopleSoft/SAP consultants. :-/ >> >> On Tue, Aug 24, 2010 at 9:16 AM, Dennis Burgess <dmburg...@linktechs.net >> > wrote: >>> This is where a single system still don't do everything needed. >>> Kinda >>> stinks. >>> >>> >>> >>> ----------------------------------------------------------- >>> Dennis Burgess, Mikrotik Certified Trainer >>> Link Technologies, Inc -- Mikrotik & WISP Support Services >>> Office: 314-735-0270 Website: http://www.linktechs.net >>> LIVE On-Line Mikrotik Training - Author of "Learn RouterOS" >>> >>> >>> >>> From: wireless-boun...@wispa.org [mailto:wireless- >>> boun...@wispa.org] On >>> Behalf Of Gino Villarini >>> Sent: Monday, August 23, 2010 5:51 PM >>> To: WISPA General List >>> Cc: WISPA General List >>> >>> Subject: Re: [WISPA] Backend systems >>> >>> >>> >>> Chuck, would you be willing to share or sell your code? >>> >>> Sent from my Motorola Startac... >>> >>> >>> >>> On Aug 23, 2010, at 4:48 PM, Chuck Hogg <ch...@shelbybb.com> wrote: >>> >>> Inventory stuff? Gerard has built some custom PHP scripts to do >>> some neat >>> things...and I have done some as well. Problem is, we keep saying >>> "ooh it'd >>> be neat to do this..." and then we go and do it. So our Platypus >>> installation isn't the norm at all. >>> >>> Regards, >>> >>> Chuck Hogg >>> >>> Shelby Broadband >>> 502-722-9292 >>> ch...@shelbybb.com >>> >>> http://www.shelbybb.com >>> >>> On Sun, Aug 22, 2010 at 9:57 PM, Josh Luthman <j...@imaginenetworksllc.com >>> > >>> wrote: >>> >>> Chuck - did you ever get an automated system for your network >>> equipment? I thought you were working on something to do all that. >>> >>> Josh Luthman >>> Office: 937-552-2340 >>> Direct: 937-552-2343 >>> 1100 Wayne St >>> Suite 1337 >>> Troy, OH 45373 >>> >>> >>> On Sun, Aug 22, 2010 at 9:45 PM, Chuck Hogg <ch...@shelbybb.com> >>> wrote: >>>> We use Platypus as well. The cost is well worth it, and is >>>> cheaper than >>>> most. $100/mth for up to 1,000 customers, $200/mth for 5000 >>>> customers. >>>> It >>>> integrates with IPPay flawlessly. It has the capability to do a >>>> lot of >>>> customizing. $2000 for a full 2 day training course, in your >>>> office if >>>> you >>>> can't figure it out. >>>> >>>> >>>> On Sun, Aug 22, 2010 at 8:14 PM, Gino Villarini >>>> <g...@aeronetpr.com> wrote: >>>>> >>>>> +1 >>>>> >>>>> >>>>> >>>>> Gino A. Villarini >>>>> >>>>> g...@aeronetpr.com >>>>> >>>>> Aeronet Wireless Broadband Corp. >>>>> >>>>> 787.273.4143 >>>>> >>>>> ________________________________ >>>>> >>>>> From: wireless-boun...@wispa.org [mailto:wireless- >>>>> boun...@wispa.org] On >>>>> Behalf Of David Sovereen >>>>> Sent: Sunday, August 22, 2010 8:07 PM >>>>> >>>>> To: WISPA General List >>>>> Subject: Re: [WISPA] Backend systems >>>>> >>>>> >>>>> >>>>> Have you looked at Platypus? Costs less, does more, scales big, >>>>> and is a >>>>> proven solution (I've been using for 13 years, since 1997). >>>>> >>>>> Dave >>>>> >>>>> On Aug 22, 2010 7:50 PM, <tfad...@coastinet.com> wrote: >>>>>> I have been using Quickbooks memorized transactions since 2001, I >>>>>> added a JFFNMS monitoring server in 2004, a Scrutinizer Netflow >>>>>> server >>>>>> in 2007 We currently have 700+ customers >>>>>> >>>>>> My main problem with Quickbooks for billing is that it does not >>>>>> handle >>>>>> late fees adequately, so I don't charge them now. I have 300 >>>>>> customers >>>>>> I could charge a $5 late fee this month and about 40 people I >>>>>> could >>>>>> charge a $15 reconnect fee this month as well. That is over $2, >>>>>> 000: I >>>>>> know with late fees, this number would come down, maybe cut in >>>>>> half(which would mean I would get my money sooner). That is why >>>>>> I can >>>>>> cost justify moving to Powercode. I have seen enough improvement >>>>>> over >>>>>> the last year with Bertram buying them that I feel comfortable >>>>>> enough >>>>>> to move forward with them. >>>>>> >>>>>> My other problems are, call tracking for tech support, auto >>>>>> shutoff >>>>>> and auto reconnect. Online payment and transaction >>>>>> history for my customers, double data entry into Quickbooks and >>>>>> JFFNMS. Everything I need(still keep Netflow Server) to see >>>>>> would be >>>>>> on one system. My hope is that all the Azotel will continue to >>>>>> improve >>>>>> which should keep the Powercode folks focused on adding features >>>>>> and >>>>>> enhancements to their system. Competition is good for everyone! >>>>>> >>>>>> >>>>>> On Sunday 22/08/2010 at 3:33 pm, Mike Hammett wrote: >>>>>>> I'm looking to have something completely in place by the end of >>>>>>> the >>>>>>> year. Because of the issues Matt pointed out, I don't want to >>>>>>> really >>>>>>> add much more until it's automated. >>>>>>> >>>>>>> Well, after I rebuild a bunch of backhauls and turn a new >>>>>>> network into >>>>>>> a >>>>>>> routed one, the backends are next on my list. >>>>>>> >>>>>>> There sure isn't much information out there on Azotel. If I >>>>>>> didn't get >>>>>>> the Solutions4ebiz emails, I'd think it was a secret. I remember >>>>>>> deciding against Platypus years ago, but now I don't remember >>>>>>> why. >>>>>>> Maybe I should revisit. >>>>>>> >>>>>>> The thing I don't like about WISPMon is that it's outsourced. >>>>>>> Well, >>>>>>> unless I pay $10k, which would be inappropriate for my size. I >>>>>>> don't >>>>>>> outsource my email, my DNS, my hosting, my lawn cutting, etc. >>>>>>> Everything is in-house . >>>>>>> >>>>>>> ----- >>>>>>> Mike Hammett >>>>>>> Intelligent Computing Solutions >>>>>>> http://www.ics-il.com >>>>>>> >>>>>>> >>>>>>> >>>>>>> On 8/22/2010 8:52 AM, Mike Hammett wrote: >>>>>>>> >>>>>>>> I've been setting up FreeSide... forever. 1) I'm too poor to >>>>>>>> hire >>>>>>>> it out properly. 2) I haven't had the time to dedicate to it to >>>>>>>> finishing it up. >>>>>>>> >>>>>>>> I remember seeing someone on here made a new backend system. I'm >>>>>>>> thinking it was WISPMon, but I'm not sure if there's another out >>>>>>>> there >>>>>>>> that a WISP made. >>>>>>>> >>>>>>>> It looks as though WISPMon certain does things that FreeSide >>>>>>>> doesn't >>>>>>>> and >>>>>>>> looks a hell of a lot better. However, does it do everything >>>>>>>> that >>>>>>>> FreeSide does? >> >> >> ---------------------------------------------------------------------------- ---- >> WISPA Wants You! Join today! >> http://signup.wispa.org/ >> ---------------------------------------------------------------------------- ---- >> >> WISPA Wireless List: wireless@wispa.org >> >> Subscribe/Unsubscribe: >> http://lists.wispa.org/mailman/listinfo/wireless >> >> Archives: http://lists.wispa.org/pipermail/wireless/ > > > > ---------------------------------------------------------------------------- ---- > WISPA Wants You! 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