I try to handle posts with a relatively light moderation touch.  Having been
the moderator of the WISPA lists since WISPA's inception, I tend to apply
moderation actions primarily to posts which I believe will lead to a flame
war and those which I believe will decrease membership due to frustration.
One of my charges as Executive Director is to drive membership growth and it
pains me every time we lose a member who has become frustrated with various
posts to the mailing lists.  Making moderation decisions is no easy task and
no matter what decision I make, I get emails from those who appreciate my
action and I also get emails from those who think my action was too heavy
handed.  

 

Our membership is very diverse and I would like everyone to appreciate the
difficulty that moderation encompasses.  The recent post about Go Daddy has
brought two emails to my inbox from members who did not appreciate the
thread and one has asked to be removed from all WISPA lists and will not be
renewing his membership.  I realize that this member may have contributing
factors which led to this request; however, the Go Daddy post obviously
pushed him over the top.  The other email asked if the list was even
moderated.  I requested that the thread be closed last Friday on the
Principal member's list [email protected].  Over the weekend, the post was
reopened and I immediately closed the thread.

 

So yes, I do moderate, but it is obvious that some people feel it is their
right to ignore my requests and keep it open.  I do not think that this
particular matter was serious enough to temporarily ban the individuals who
chose to ignore my request to close the thread.  In some ways it is a "d@(ed
if you do, d@#$ed if you don't" scenario.  

 

I would ask that anyone that has issue with a post to email me off list and
allow some flexibility in both time and action to the solution that I
enforce.  Please take a path of tolerance to others that may have
disagreement, understanding the complexity of our trade association
membership.  If you don't like a particular thread, just delete it.  I know
there is no way I can read all of the posts like I once tried to do.  I am
only able to read about 20% of posts these days if that.  Don't just assume
that I have read every mailing list post as it is physically impossible for
me to do so.  I need your help when something is getting out of line.

 

Respectfully,

 

Rick Harnish

Executive Director

WISPA

260-307-4000 cell

866-317-2851 Option 2 WISPA Office

Skype: rick.harnish.

[email protected]

 

 


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